WCG delivers transformational solutions that accelerate clinical research and advance human health. We serve the experts, innovators, and pathfinders on the frontlines of science and medicine—empowering them to develop breakthrough therapies while ensuring the risks of progress never outweigh the value of human life. Together, we stimulate growth, maximize efficiency, and shape the future of clinical trials.
At WCG, we invest in our people because you are the driving force behind our mission. When you grow, our impact grows. When you thrive, research accelerates. We empower you to build a meaningful career while advancing the work that improves lives.
What we offer:
- Comprehensive health and financial protection – Medical, dental, vision, life and disability insurance, 401(k) with company match, and flexible spending accounts
- Resources that support your whole life – Employee assistance programs and work/life balance tools
- Investment in your growth – Referral bonuses, tuition reimbursement, on-the-job training, certification assistance, and continuing education support
- Time to recharge – Paid holidays, vacation, and sick time
- Pathways forward – Career development opportunities across One WCG
We practice transparency in everything we do, including compensation. The salary range for this position reflects our commitment to fair, competitive pay based on your qualifications, experience, skills, education, and location. Together, we'll find the right fit for your expertise and our shared mission.
The Senior Product Manager is responsible for the strategic leadership of a platform, product line, or high-complexity product within the clinical research space. This role defines and owns product vision and roadmap, drives customer-informed strategy, and leads cross-functional execution across one or more significant product domains. The Senior Product Manager operates with a high degree of autonomy, influences senior stakeholders, and serves as a subject matter authority across the product discipline.
ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
- Discovers and validates market problems through: Collaborating closely with internal product stakeholders for market-facing product offerings. Reviewing industry guidelines, specifications, and regulations on an ongoing basis. Interacting with users/buyers of the platform to collect and synthesize product inputs. Meeting with current and potential customers to understand the customer voice. Identifying industry disruptions that are driving spending in the clinical market space.
- Collaborating closely with internal product stakeholders for market-facing product offerings.
- Reviewing industry guidelines, specifications, and regulations on an ongoing basis.
- Interacting with users/buyers of the platform to collect and synthesize product inputs.
- Meeting with current and potential customers to understand the customer voice.
- Identifying industry disruptions that are driving spending in the clinical market space.
- Thoroughly understands customer needs and user centric design to define internal and external customer requirements.
- Optimizes trade-off decisions during the development process.
- Provides strategic leadership for the platform or product line, including technical, commercial, and market-facing aspects.
- Leads the development of AI-embedded product strategies for the assigned platform or product line, defining how AI, machine learning, and advanced analytics capabilities will be prioritized, sequenced, and delivered to drive measurable client value.
- Develops, maintains, and communicates product vision, positioning, value proposition, buyer/user personas, competitive information, and roadmaps for individual products within a product line.
- Develops, owns, and maintains roadmap and product vision to gain stakeholder consensus and approval of product initiatives.
- Owns the overall scoping of product initiatives in conjunction with setting and managing expectations of business leadership, Engineering, and Data teams.
- Coaches and mentors Product Managers and Associate Product Managers in identifying, scoping, and presenting AI-driven product opportunities, ensuring consistent quality of AI feature development across the team.
- Contributes to the preparation of statements of work, RFI responses, and marketing collateral.
- Delivers presentations/demonstrations at customer sites, trade shows, and via web conference.
- Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
EDUCATION REQUIREMENTS:
- Bachelor's degree or equivalent combination of education, skills, and experience to perform the job.
CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS: None
QUALIFICATIONS/EXPERIENCE:
- Minimum of 5 years of experience in product management, business analysis, or software engineering; experience in clinical research or healthcare technology required.
- Functional understanding of the broader clinical research process, clinical operations, and/or multiple clinical software systems (e.g., for clinical site support, patient engagement, safety, regulatory review, etc,)
- Commercial software delivery experience in a 21 CFR Part 11 validated environment is a plus.
- Demonstrated ability to make rapid and complex decisions that optimize across multiple, and at times, competing objectives.
- Demonstrated experience incorporating AI, machine learning, or advanced analytics capabilities into product strategy and roadmap decisions, with the ability to evaluate feasibility, articulate client impact, and align AI investments to business objectives.
- Results orientation, team player and holding self and others accountable for achieving results for customers and the business.
- Demonstrated ability to operate and influence at the team level in a complex, matrixed environment with the ability to develop product strategies and execute across multiple sets of customers, internal stakeholders, and products.
- Strong written and oral communication skills with the ability to effectively communicate technical matters to technical and non-technical individuals, and to all levels of management.
- Strong interpersonal and collaboration skills
- Experience with Agile software development methodology preferred.
SUPERVISORY RESPONSIBILITIES : None
TRAVEL REQUIREMENTS: 0% - 5%
WCG is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.
