Sr Network Engineer

o 24x7 Remote Network Monitoring & Management.

o Own the networking issues connecting and supporting the corporate and shared network environment.

o Drive critical issue resolution/Break-Fix for P1/P2 issues.

o Coordinate and work with the external vendors for various operational issues and projects.

o Provide hardware support & maintenance for all networking components.

o Manage existing and new networking sol utions, including monitoring the network stability and uptime.

o Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required.

o Handle escalated issues from L1/L2 team and provide timely resolution.

o Responding and documenting outages and circuits down through incident reporting.

o Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process.

o Interact with various internal users in evaluating the needs and building a right solution to meet the requirements.

o Documentation and change control.

o Mentor junior team members and provide guidance in various change tasks.

o Monitor event logs and services to be proactive in identifying potential issues.

o Attend scheduled network change calls impacting the network availability.

o Shift Handover and Shift Updates.

o CCNP, Juniper Switching , Palo Also Certification would be an added advantage.

o Bachelor’s degree in technology or any other bachelor’s degree

o ~10 years of Enterprise / Telecom Network infrastructure relevant experience.

o Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.

o Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.

o Excellent interpersonal skills needed to work with various levels of technical staff members.

o Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.

o Work with internal customers in managing requests/changes/incidents for your areas of work.

o Work with global teams to provide support and complete IT projects.

o Manage and prioritize multiple tasks.

Ability to manage timelines and meet tight deadlines.

o Self-motivated, constructive and positive attitude.

o Possess good understanding of infrastructure management processes; knowledge on ITIL framework.

Range: $90,000 - $130,000 a year

#LI-CM2