Sr. Manager, Autonomous Support Operations

• Architect and continuously refine autonomous operations
• Define escalation pathways, intervention thresholds, and decision frameworks
• Optimize for uptime, safety, and operational efficiency as autonomy improves

• Own hiring, onboarding, and training for ROCC operators
• Build scheduling systems that align with fleet demand, seasonality, and time zones
• Develop performance management systems and career paths for operators

• Establish KPIs: intervention rate, response time, uptime, operator utilization, etc.
• Build dashboards and reporting to monitor fleet and operator performance
• Identify bottlenecks and continuously improve operational throughput

• Partner with Engineering, Product, and Field Ops to improve system performance
• Translate field and ROCC insights into actionable feedback for autonomy development
• Help define the roadmap for reducing human intervention over time

• Define standard operating procedures for monitoring, intervention, and escalation
• Work with internal teams to build or refine tooling for remote operations
• Drive automation within the ROCC to reduce manual load

• ROCCs are fully operational, scalable, and supporting fleet growth without bottlenecks
• Clear, data-driven ratios of operators to machines, improving over time
• Measurable reduction in intervention rates while maintaining safety and uptime
• High-performing operator team with strong retention and clear accountability
• Tight feedback loop between operations and autonomy development

Knowledge, Skills and Abilities for Success:

• 10+ years of experience in operations, ideally in robotics, autonomy, logistics, or high-scale real-time systems
• Experience building and scaling operational teams in complex environments
• Strong systems thinker—you design processes, not just manage them
• Comfortable operating in ambiguity and building from zero to one
• Data-driven, with experience defining and managing operational KPIs
• Proven ability to work cross-functionally with engineering and product teams
• Experience with command centers, NOCs, dispatch, or remote operations is a strong plus
• Ability to travel up to 50% to field sites or regional operational centers initially. Long term, travel will be up to 25%.

Carbon Robotics follows equitable hiring practices.

Flexibility in our hiring process allows hiring of talent at levels different from what are posted.

The compensation range outlined is based on a target budgeted base salary.

Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements.

Offers are determined using our equitable hiring practices.

Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions.

Base pay ranges are reviewed each year.

We are committed to the principle of pay equity – paying employees equitably for similar work.

Why would you join Carbon Robotics?

Passion for building teams capable of solving uniquely interesting problems .

Innovation while disrupting the market is what we do.

Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

We offer competitive compensation and benefits to our full time US based* employees, including:

• Competitive salaries

• Generous Benefits: Fully-paid medical, dental, and vision insurance premiums for you and all dependents Choice of PPO or HDHP/HSA Virtual Care - Doctor on Demand Employee Assistance Program Mental Health HRA Restricted Healthcare Travel support Menopause Support Life Insurance Long Term Disability Flexible PTO 401(k) plan Pet Insurance Commuter Benefits
• Fully-paid medical, dental, and vision insurance premiums for you and all dependents Choice of PPO or HDHP/HSA Virtual Care - Doctor on Demand Employee Assistance Program
• Choice of PPO or HDHP/HSA
• Virtual Care - Doctor on Demand

• Restricted Healthcare Travel support
• Menopause Support
• Life Insurance

• Flexible PTO
• 401(k) plan
• Pet Insurance
• Commuter Benefits
• Work Culture: Be a part of an inclusive and tight-knit company culture that values innovation and mission-driven success.
• Internationally based employees benefits varies & Contractors are not eligible for Carbon Robotics Benefits or Stock

Carbon Robotics is building a culture of diversity and inclusion for all.

We welcome everyone’s voice and believe in open and transparent communication.

We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences.

We are committed to supporting and enabling growth and opportunity for every employee at every level.

This is the foundation to which we will build a truly unique environment.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

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