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Leads enterprise network engineering & advanced operational support across routing, switching, WAN, LAN, wireless, SD-WAN and network security components to ensure high availability, optimized performance and secure network connectivity across customer and internal environments. Key Responsibilities: · Lead design, configuration, deployment and optimization of network infrastructure, routing policies and segmentation. · Perform advanced troubleshooting, problem management, RCA, performance optimization and escalations handling. · Support network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements. · Implement network security controls, ACLs, firewall policies, zero trust segmentation and access governance. · Ensure end-to-end network observability, monitoring integration and proactive detection of performance degradation. · Create and maintain network architecture documentation, operational runbooks and engineering standards. · Provide technical SME support for new solutions / presales sizing and infra transformation initiatives. Key Performance Indicators (KPIs): · Network availability and performance SLA adherence · MTTR & incident resolution effectiveness · Network change success rate · Network optimization gain metrics (latency, throughput, packet loss reduction) · Control / policy compliance and standardization adoption · Reduction in repeat network incidents
Leads enterprise network engineering & advanced operational support across routing, switching, WAN, LAN, wireless, SD-WAN and network security components to ensure high availability, optimized performance and secure network connectivity across customer and internal environments. Key Responsibilities: · Lead design, configuration, deployment and optimization of network infrastructure, routing policies and segmentation. · Perform advanced troubleshooting, problem management, RCA, performance optimization and escalations handling. · Support network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements. · Implement network security controls, ACLs, firewall policies, zero trust segmentation and access governance. · Ensure end-to-end network observability, monitoring integration and proactive detection of performance degradation. · Create and maintain network architecture documentation, operational runbooks and engineering standards. · Provide technical SME support for new solutions / presales sizing and infra transformation initiatives. Key Performance Indicators (KPIs): · Network availability and performance SLA adherence · MTTR & incident resolution effectiveness · Network change success rate · Network optimization gain metrics (latency, throughput, packet loss reduction) · Control / policy compliance and standardization adoption · Reduction in repeat network incidents
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