Sr. Engineer - Network Engineering

Responsible for designing, implementing, and maintaining enterprise network infrastructure and plays a key role in troubleshooting complex issues, executing network projects, and driving operational excellence. This role focuses on ensuring network reliability, performance, and security while supporting business operations. Key Responsibilities: · Manages day-to-day network operations, including monitoring, incident management, and troubleshooting. · Performs structured troubleshooting, problem management, RCA, performance optimization and escalations handling. · Assists in design and implementation of scalable and secure network solutions. · Supports network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements. · Implements network security controls, ACLs, firewall policies, zero trust segmentation and access governance. · Ensures end-to-end network observability, monitoring integration and proactive detection of performance degradation. · Maintain accurate and up-to-date network change documentation, operational runbooks, and standard operating procedures to support knowledge management and team continuity. · Guide junior engineers in the routine tasks and support escalations Key Performance Indicators (KPIs): · Network availability and performance SLA adherence · MTTR & incident resolution effectiveness · Network change success rate · Network optimization gain metrics (latency, throughput, packet loss reduction) · Control / policy compliance and standardization adoption · Reduction in repeat network incidents