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Sr. Delivery Consultant Security, Professional Services

Amazon
Jeddah, KSA
Internship
Manager
6 days ago
Program ManagementCross functional CollaborationData AnalysisExcelSQLProcess Improvement
Free

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Program ManagementCross functional CollaborationData Analysis
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About the Role

  • The AFBP Program Manager is a high impact, cross functional role responsible for the end to end management and transformation of Amazon India's flagship leadership development program for MBA hires.
  • This role directly oversees three swimlanes — Stores, Finance, and RBS — managing the full lifecycle from demand collection through graduation.
  • Incumbent is expected to transform how AFBP operates — leveraging Agentic AI to reimagine manual processes, building deep program partnerships, and driving measurable promotion outcomes.

Key Job Responsibilities

  • Own the end to end AFBP journey across three swimlanes (Stores, Finance, RBS) and multiple concurrent cohorts (3–4 active batches at any given time).
  • Partner with AUTA during demand collection, ensuring business leaders align demand with OPEX goals and honor commitments for incoming cohorts.
  • Design and execute the annual Incubator Program — a one week intensive onboarding experience requiring coordination with multiple L8+ leaders, curriculum design, logistics, and cross functional alignment.
  • Drive rotation matching: understanding AFBP aspirations, mapping available roles across orgs, matching employee preferences with business needs, and ensuring smooth handovers between managers across stints.
  • Manage performance evaluation cycles, talent reviews (Q1/Q3), mentorship tracking, engagement programming, and graduation (job code transitions, compensation updates).
  • Deploy Agentic AI to automate lifecycle communications, rotation nudges, manager follow ups, and stakeholder coordination — eliminating manual email heavy processes.
  • Build and iterate an AI powered Rotation Matching Engine that reads available roles, employee strengths, program construct, and historical mapping outcomes to recommend optimal placements.
  • Use AI to surface insights on program health: promotion readiness signals, engagement patterns, and early warning indicators for at risk participants.
  • Liaise with IN OPS to adopt and adapt their best in class program management practices.
  • Drive accountability from leaders and managers who are expected to invest in talent development — ensuring the accelerated learning promise translates into actual promotion outcomes.
  • Build and present QBRs for each swimlane, inspecting promotion pipelines, identifying blockers, and escalating where the program's career growth promise is not being honored.
  • Partner with AUTA on internship experience design, campus strategy alignment, and incubator planning.

Basic Qualifications

  • 3+ years of working cross functionally with tech and non tech teams experience.
  • 3+ years of program or project management experience.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
  • Experience defining program requirements and using data and metrics to determine improvements.

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
  • 3+ years of driving process improvements experience.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.

Company

  • ADCI BLR 14 SEZ F07

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