Program Manager, AMET, Global Specialty Fulfillment team
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Key skills for this role
About the Role
Amazon's Global Specialty Fulfillment team is looking for an experienced Program Manager to expand the network of Seller Flex, Vendor Flex, and Direct fulfillment channels across Africa, Middle East, and Turkey.
Key Skills for This Role
Responsibilities
- Create innovative solutions using data and research to address wider challenges in the organization
- Take a big picture approach in analysis of business operations, driving improvements across teams and organizations
- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish
- Enhance operational performance on every program in partnership with stakeholders
Requirements
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Full Job Posting
Description
- Amazon’s Unified Alternate Fulfillment channel (UAF) team is looking for an experienced Program Manager for regional program management across Africa, Middle East and Turkey (AMET region) to expand the network of Seller Flex, Vendor Flex and Direct fulfillment channels.
- Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future.
Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organization.
- Take a big picture approach in your analysis of business operations, driving improvements across a range of teams and organizations.
- Work alongside senior leadership to establish and prioritize improvement programs, seeing them through from start to finish.
- Enhance operational performance on every program in partnership with your stakeholders.
A day in the life
- As a Program Manager, you’ll drive and manage the implementation of creative, data driven change in Amazon, leading improvement projects and programs.
- You’ll use strategic thinking to define and implement an efficient project plan.
- Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership.
About The Team
- The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF).
- The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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