The North America Sales organization at Signifyd is dedicated to empowering e-commerce businesses to grow fearlessly by eliminating fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving new logo acquisition, partnering with online merchants across diverse industries—from leading enterprise retailers to rapidly growing e-commerce businesses—to maximize their revenue by approving more legitimate orders and significantly reducing the financial burden of fraud and consumer abuse. We provide a cutting-edge Commerce Protection Platform that leverages advanced ML and our vast global Commerce Network to deliver real-time, guaranteed decisions on every transaction. To effectively penetrate and expand within the market, our team thrives on deep cross-functional collaboration. We work hand-in-hand with Solutions Engineering to craft bespoke demonstrations, Marketing for targeted outreach campaigns, Product for roadmap insights and deep-dives, and Customer Success to ensure seamless onboarding and long-term value for our new clients. This integrated approach is essential as we deliver unparalleled value and secure the trust of new merchants across North America.
The Role
Signifyd is seeking a highly motivated, multi-disciplined and results-oriented Sr. Business Development Representative (Sr. BDR) to join our strategic sales team. In this crucial role, you will be instrumental in creating pipeline in our high tier segments. You will support our sellers, known as Strategic E-commerce Partners, in ensuring the early stage pipeline has enough support to progress towards booking. This position offers an exciting opportunity to contribute directly to our strategic goals, be compensated for it, and drive opportunities to our closers.
Responsibilities
Targeted Business Development Outreach:
Identify and research potential high-value target accounts aligned with our strategic objectives based on internal and external signals, and intent.
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Develop and share engagement plans, contact mapping and create account strategy briefs for the senior sellers and leadership.
Execute targeted outreach strategies both independently and cross-functionally with the marketing function (e.g. campaigns, social selling, networking, in-person events) to generate qualified leads and progress existing pipeline.
Quickly gain an understanding of our key value propositions, trends, and the payments and fraud space in order to craft compelling and personalized stories.
Schedule and conduct initial discovery calls and meetings to understand prospect needs and determine fit.
Although optional, a desire to attend industry events that will be a key driver of understanding the dynamic of eCommerce and building relationships.
Maintain accurate and up-to-date records of all outreach activities and prospect interactions in our CRM system.
Middle-of-Funnel Deal Management:
Collaborate closely with Strategic Ecommerce Partners to nurture qualified opportunities.
Act as a key point of contact for prospects, address inquiries with urgency and maintain open lines of communication with opportunity owners.
Maintain meticulous records of deal status, activities, ownership of action items and key milestones within the CRM.
Collaboration and Reporting:
Work closely with Marketing, Sales Operations, Partnerships and other internal teams to ensure alignment and optimize the sales process.
Provide regular reports on outreach activities, lead generation metrics, and deal progression status currently on a weekly basis with leadership.
Contribute to the development and refinement of our sales strategies, processes and best practices.
Stay up-to-date on industry trends, competitive landscape, and best practices in sales development and deal management; uncover gaps and communicate those internally.
Qualifications
4+ years of experience in a sales development, business development, account management or similar role. Understanding of ecommerce, payments or fraud is a plus.
Proven track record of successfully generating qualified leads through proactive outreach; you know your process and can apply it in any model.
Understanding of longer term deal cycles and how opportunities progress through a sales pipeline.
Excellent written and verbal communication skills, with the ability to craft compelling and professional messaging; Strong AI skills.
Proficiency in using CRM systems (e.g., Salesforce, Outreach, LinkedIn SalesNav) and other sales enablement tools.
Ability to work independently and as part of a unique and collaborative team; open to supporting projects for the betterment of the Market Intelligence & Development team.
Strong organizational and time management skills with a keen attention to detail.
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Benefits in our US offices
Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
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Compensation
The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.
This is a sales role with a compensation structure—meaning you receive base salary, and there is earning potential in commissions when performance targets are met.
Base Salary Range: $70,000 – $80,000 USD annually
On-Target Earnings (OTE): Up to $140,000 USD annually (includes base + commission)
Equity: This role is eligible for a stock option grant of 1,200 stock options, based on the position level and internal compensation guidelines.
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
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About Signifyd
Software & SaaS500 employeesFounded 2011
Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
