Specialist-Procurement Ops

Work Location

• The role is based in Bangalore, India.
• Employees work onsite Monday through Thursday and may choose their work location on Fridays based on work requirements.

Position Summary

Key Responsibilities

• Execute Supply Chain run-and-maintain activities with accuracy, quality, and timeliness.
• Promote process excellence, consistency, and continuous improvement in daily operations.
• Drive operational efficiency across geographies.
• Partner with Data and Analytics teams to identify and implement automation opportunities.
• Improve productivity and reduce manual effort through process enhancements and data-driven solutions.
• Support transformation initiatives and strengthen process standardization across the organization.
• Ensure proficiency in existing and newly implemented processes.

Customer and Stakeholder Support

• Provide high-quality customer service and support for customer inquiries and issues.
• Monitor customer feedback and use insights to drive continuous improvement.
• Collaborate with other teams and functions on automation and productivity initiatives.
• Communicate Solutions Center performance and initiative updates to stakeholders at all levels.

Qualifications

• A bachelor's degree in business administration, supply chain management, or a related field.
• Three to five years of experience in procurement, supply chain, or a related role.
• Strong knowledge of procurement and supply chain operations.
• Hands-on experience with SQL, Excel, and Power BI, Tableau, or other reporting tools.
• Proficiency in ERP systems and digital tools.

Core Skills

• Process standardization and a continuous improvement mindset.
• Strong analytical and problem-solving skills with a data-driven approach.
• Effective cross-functional collaboration and stakeholder management.
• Agility to learn new processes and support adoption.