Specialist, IT Business Analysis
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Key skills for this role
About the Role
CMHC is seeking a Specialist, IT Business Analysis to lead complex, high-impact initiatives within the Information Technology team. You will define solution approaches, lead requirements development, and ensure alignment with enterprise and regulatory standards.
Key Skills for This Role
Responsibilities
- Lead requirements elicitation and analysis for complex initiatives using interviews, workshops, process mapping, and data analysis
- Define and challenge current and future state processes, business rules, and solution options to drive innovation and alignment with enterprise goals
- Establish and maintain requirements traceability, quality standards, and business analysis best practices across projects
- Define solution approaches, including options analysis, trade offs, and recommendations, in partnership with Product Owners and delivery teams
- Collaborate with architecture, development, QA, and security teams to ensure solutions are feasible, compliant, and aligned with standards
- Lead stakeholder engagement to influence decisions, resolve conflicts, and drive alignment across business and technology teams
- Oversee user acceptance testing (UAT) strategy and ensure delivered solutions meet business needs and deliver measurable value
- Drive data and process improvements by identifying opportunities for simplification, automation, and KPI based performance tracking, while ensuring compliance with governance and regulatory standards
Requirements
- Undergraduate degree in Information Systems, Business, or related field (or equivalent practical experience)
- At least 5+ years of experience in business or product analysis within IT projects or product based environments
- Proven expertise in requirements management, process modelling, and user acceptance testing (UAT) support
- Strong knowledge of business analysis methods and tools (e.g., DevOps, user stories)
- Hands on experience working in Agile, Scrum, including backlog refinement and prioritization
- Solid understanding of D365 CRM, GSL and ERP
- Excellent facilitation, communication, and stakeholder management skills
- Working knowledge of governance standards such as cybersecurity, privacy, accessibility, and records management
- Bilingualism (English, French)
Full Job Posting
About the Role
- Join the Information Technology team in the Specialist, IT Business Analysis position. In this role, you will work as a subject matter expert in business analysis, leading complex, high impact initiatives that drive measurable business outcomes. You will define solution approaches, lead requirements
What You Will Do
- Lead requirements elicitation and analysis for complex initiatives using interviews, workshops, process mapping, and data analysis.
- Define and challenge current and future state processes, business rules, and solution options to drive innovation and alignment with enterprise goals.
- Establish and maintain requirements traceability, quality standards, and business analysis best practices across projects.
- Define solution approaches, including options analysis, trade offs, and recommendations, in partnership with Product Owners and delivery teams.
- Collaborate with architecture, development, QA, and security teams to ensure solutions are feasible, compliant, and aligned with standards.
- Lead stakeholder engagement to influence decisions, resolve conflicts, and drive alignment across business and technology teams.
- Oversee user acceptance testing (UAT) strategy and ensure delivered solutions meet business needs and deliver measurable value.
- Drive data and process improvements by identifying opportunities for simplification, automation, and KPI based performance tracking, while ensuring compliance with governance and regulatory standards.
What You Should Have
- An undergraduate degree in Information Systems, Business, or a related field (or equivalent practical experience).
- At least 5+ years of experience in business or product analysis within IT projects or product based environments.
- A proven expertise in requirements management, process modelling, and user acceptance testing (UAT) support.
- Strong knowledge of business analysis methods and tools (e.g. DevOps, user stories).
- Hands on experience working in Agile, Scrum, including backlog refinement and prioritization.
- A solid understanding of D365 CRM, GSL and ERP.
- Excellent facilitation, communication, and stakeholder management skills, with the ability to translate complex concepts and support decision making, and a working knowledge of governance standards such as cybersecurity, privacy, accessibility, and records management.
- Bilingualism (English, French).
It Would Be Great If You Also Had
- Professional certifications such as CBAP, CCBA, PMI PBA, or Agile credentials (e.g., PSPO, CSPO, PMI ACP).
- Familiarity with IT service management frameworks (e.g., ITIL) and Government of Canada standards, including accessibility and security guidelines.
Benefits
- Annual paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.
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