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Bilingual Senior Specialist, IT Performance and Planning

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)
Ottawa, CAN
Full Time
Senior
Hybrid
1 weeks ago
Power BIKPI developmentData analysisDashboard creationPerformance reportingData visualization
Free

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About the Role

  • Join the IT Performance and Planning team as a Senior Specialist, building and evolving IT's performance measurement and reporting capabilities.
  • Define meaningful performance indicators, create impactful dashboards, and turn data into insights that drive better decisions and clearer business outcomes.

What You’ll Do

  • Build and evolve IT performance measurement frameworks, including KPIs, dashboards, and reporting practices.
  • Design and deliver clear, compelling reports that provide insight into IT delivery, health, and outcomes.
  • Analyze complex data to identify trends, risks, and opportunities, and translate them into actionable recommendations.
  • Partner with IT teams and leaders to define performance measures that reflect priorities and business value.
  • Turn data into clear, concise narratives that help leaders quickly understand what matters and where to act.
  • Improve the quality, consistency, and reliability of performance data across multiple sources.
  • Contribute to planning and operating model discussions by bringing forward insights grounded in data.
  • Continuously improve reporting tools, templates, and practices to make performance information easier to use and understand.

What You Should Have

  • An undergraduate degree in IT, business administration, analytics, finance, or a related field; equivalent combination considered.
  • A minimum of 7 years of experience in performance reporting, data analysis, or a similar role within a complex organization.
  • Proven experience developing KPIs, dashboards, and reporting solutions for senior audiences.
  • Strong experience with Power BI (or similar tools), including building dashboards and presenting performance insights.
  • Strong analytical skills, with the ability to work through ambiguity and generate meaningful insights from complex data.
  • Strong communication skills in both French and English, with the ability to translate data into clear, compelling insights.
  • Demonstrated ability to build relationships, collaborate across teams, and bring stakeholders along in establishing consistent practices.
  • Ability to connect strategy to measurable outcomes through performance indicators and reporting.

Benefits

  • Annual paid vacation.
  • Annual individual performance incentive.
  • Defined benefit pension plan.
  • Comprehensive group insurance plan from day one.
  • Support towards personal and professional growth with training, mentorship and more.
  • Inclusive workplace culture and environment.

About CMHC

  • CMHC contributes to a well functioning housing system.
  • Culture guided by trust, collaboration, and accountability.
  • Commitment to diversity, equity, and inclusion.

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