Specialist, Content Producer

Conduct gap analysis to identify focused areas for change and improvement with a focus on quality, error-free content.

Review process improvement and skills audit output and ensure this is implemented

Act as the process owner for the processes related to assessment content, ensuring processes are documented and regularly reviewed

Take ownership of identifying and implementing process and system improvements and changes

Support the response to any internal/external audits or any identified lessons learned for the area of responsibility

Act as a matrix manager for our external examiners, leading all content production processes for a set of deliverables. Oversee the development, production, and delivery of high-stakes assessments and support material.

Adaptability and Proactivity:

Anticipate and respond to changes in external factors, new product demands, services, and systems.

Focus on regulatory compliance and reporting, particularly for managing examination series-related situations.

Explore opportunities to enhance delivery quality and efficiency through new methodologies, processes, and technologies.

You will:

Be accountable for the updating of Smartsheet and other tracking records, ensuring the integrity by which assessment content processes are devised, followed, reviewed and amended.

Ensure all processes are fully documented and adhered to

Ensure all regulatory requirements are adhered to, and reporting is clearly managed and aligned

Implement new processes, procedures and systems to reflect the changing demands within our content production delivery

Conduct a full end-to-end process review

Drive continuous process improvement through the conception, development and implementation of clearly defined and documented processes

Deliver on innovation for test making

Key challenges:

Implementing, documenting and maintaining processes that deliver high-quality outcomes

Ensuring 100% process adherence and quality content production, often to tight deadlines

Engaging a whole department without line management authority

Working on new content management systems, and across different verticals

Ensuring the effective, efficient and consistent management of all activities

Building and managing effective relationships with internal and external stakeholders of all levels

Interrogating data and processes to ensure they deliver high-quality, on-time outcomes

Successfully navigating change by adapting to challenges created by the introduction of new qualifications, services or processes

Embed innovation by looking to the future and removing silos by working collaboratively and creatively

Reacting positively to change and being flexible in a changing environment

Adapting to the challenges created by the introduction of new products, services and systems

Your rewards & benefits We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. Please see our attractive UK benefits here: Pearson Jobs – Benefits