SPE-Policy Servicing

Job Summary

Responsibilities

• Execute end to end policy servicing activities by reviewing proposals endorsements and renewals with high attention to detail to ensure accurate and compliant documentation for property and casualty insurance portfolios.
• Maintain comprehensive policy records and service logs in MS Office applications to support transparent audit trails accurate reporting and efficient retrieval of client information.
• Process policy changes including additions deletions cancellations and reinstatements by interpreting source data and updating records to minimize errors and improve turnaround times.
• Coordinate with internal operations and support teams through clear written and verbal communication to resolve policy discrepancies and ensure timely closure of servicing tickets during night shifts.
• Utilize advanced functions of MS Office for data validation reconciliation and formatting to enhance quality standards and maintain consistent policy information across systems.
• Analyze work queues and daily allocation reports to prioritize servicing tasks and align processing efforts with service level agreements and productivity targets.