ServiceNow Technical Consultant

We are hiring ServiceNow Technical Consultants and Developers across all experience levels — from Associates building their first implementations to Senior Technical Consultants leading complex enterprise projects.

We align candidates to a primary module specialism based on their deepest hands-on expertise.

• Design, develop, configure, and implement ServiceNow solutions aligned to client requirements and platform best practices
• Build platform features using Business Rules, Script Includes, Client Scripts, Flow Designer, and Glide APIs
• Design and implement REST/SOAP integrations using IntegrationHub and MID Server
• For ITOM specialisms: experience with ServiceNow Discovery (MID Server, probe/sensor patterns, credential management), CMDB CI class design and reconciliation rules, Service Mapping, and Event Management alert correlation
• Translate requirements and user stories into fully functional solutions, working closely with BAs, architects, and clients
• Manage project processes: technical documentation, integration design, work-effort estimation, and development delivery
• Participate in Scrum ceremonies; provide timely updates to ensure proactive client communication
• At Senior/Lead level: mentor junior developers, conduct code reviews, lead client workshops, and contribute to pre-sales

· ITSM — IT Service Management

· ITAM — IT Asset Management

· ITOM — IT Operations Management

· CMDB — Configuration Management

· HRSD — HR Service Delivery

· CSM — Customer Service Management

· FSM — Field Service Management

· SPM — Strategic Portfolio Management

· GRC / IRM — Governance, Risk & Compliance

· SecOps — Security Operations

· App Engine — Custom Development