Spare Parts Specialist
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Key skills for this role
About the Role
BYD is seeking a Spare Parts Specialist for Commercial Vehicles to manage end-to-end spare parts operations for EV trucks, buses, and vans across the MEA region. The role involves demand planning, inventory management, distributor coordination, and ensuring parts availability.
Key Skills for This Role
Responsibilities
- Manage spare parts demand planning, stock level monitoring, and replenishment cycles
- Coordinate with BYD HQ and regional supply chain teams for timely parts availability
- Support distributor parts managers in executing purchase plans and managing slow moving stock
- Process and track parts orders, back orders, and emergency shipments
- Maintain accurate parts catalogues, pricing schedules, and supersession data
- Monitor distributor compliance with BYD aftersales parts policies
- Assist in developing regional spare parts policy and KPI frameworks
- Provide parts related technical support to service advisors and workshop teams
- Track and report parts sales performance, gross margin contribution, and absorption rate
- Provide spare parts management training to distributors on BYD systems
Requirements
- Bachelor's degree in Engineering, Supply Chain, Business Administration, or related field
- Minimum 5 years of experience in automotive spare parts operations, preferably commercial vehicle or OEM aftersales
- Proficiency in dealer management systems (DMS) and parts inventory tools; SAP or similar ERP experience preferred
- Strong analytical skills with ability to interpret parts sales data, inventory metrics, and supply chain KPIs
- Solid understanding of GCC automotive market, import regulations, and customs processes
- Excellent communication and coordination skills
- Detail oriented and organized, with ability to manage multiple priorities
- Proficiency in Microsoft Excel
- Fluency in English required; Arabic or Mandarin language skills are an advantage
Full Job Posting
Position Overview
- Position: Spare Parts Specialist – Commercial Vehicles
- Location: Dubai, UAE
- Reports to: Aftersales Director CV
- Subordinates: None
- Authority: Parts ordering, BYD OEM coordination, Distributor coordination, EPC management.
- Manage end to end spare parts operations supporting BYD's EV truck, bus, and van lineup across MEA region.
Key Responsibilities
- Manage spare parts demand planning, stock level monitoring, and replenishment cycles.
- Coordinate with BYD HQ and regional supply chain teams for timely parts availability.
- Support distributor parts managers in executing purchase plans and managing slow moving stock.
- Process and track parts orders, back orders, and emergency shipments.
- Maintain accurate parts catalogues, pricing schedules, and supersession data.
- Monitor distributor compliance with BYD aftersales parts policies.
- Assist in developing and updating regional spare parts policy and KPI frameworks.
- Provide parts related technical support to service advisors and workshop teams.
- Track and report parts sales performance, gross margin contribution, and absorption rate.
- Provide spare parts management training to distributors on BYD systems.
Requirements & Competencies
- Bachelor's degree in Engineering, Supply Chain, Business Administration, or related field.
- Minimum 5 years of experience in automotive spare parts operations, preferably commercial vehicle or OEM aftersales.
- Experience with Chinese automotive brands or EV platforms is a strong advantage.
- Proficiency in dealer management systems (DMS) and parts inventory tools; SAP or similar ERP experience preferred.
- Strong analytical skills with ability to interpret parts sales data, inventory metrics, and supply chain KPIs.
- Solid understanding of GCC automotive market, import regulations, and customs processes.
- Excellent communication and coordination skills.
- Detail oriented and organized, with ability to manage multiple priorities.
- Proficiency in Microsoft Excel; experience with data visualization tools is a plus.
- Fluency in English required; Arabic or Mandarin language skills are an advantage.
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