Spa Therapist
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Key skills for this role
About the Role
IHG Hotels & Resorts is seeking a Spa Therapist/Receptionist for InterContinental Doha. You will perform massages, beauty treatments, and wellness therapies, maintain records, and promote retail products.
Key Skills for This Role
Responsibilities
- Performing different types of massages, beauty treatments, and wellness therapies
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
- Communicating with guests during massages to adjust massage techniques as required
- Resolving guest complaints and reporting any accidents to the supervisor
- Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
- Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
- Enquiring about guests' medical conditions and allergies before providing spa services
- Suggest and promote retail products or additional services
Requirements
- Similar experience in a luxury hotel
- Experience in effective learning and development methods
- Ability to work in a fast paced and diverse work environment
- Strong interpersonal skills and excellent command of written and spoken English
- Additional language is an added advantage
- Strong organizational skills
- Result oriented and self motivated along with a positive attitude
Full Job Posting
About Us
- As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
- Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar.
What’s the job?
- As Spa Therapist / Receptionist, you are responsible to provide a full range of Massage and Beauty Therapy treatments.
- Promote the desired work culture by living the 5 winning ways value.
Your day to day
- Performing different types of massages, beauty treatments, and wellness therapies
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest
- Communicating with guests during massages to adjust massage techniques as required
- Resolving guest complaints and reporting any accidents to the supervisor
- Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
- Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor
- Enquiring about guests' medical conditions and allergies before providing spa services
- Suggest and promote retail products or additional services
What We Need From You
- Similar experience in a luxury hotel
- Experience in effective learning and development methods
- Ability to work in a fast paced and diverse work environment
- Strong interpersonal skills and excellent command of written and spoken English
- Additional language is an added advantage
- Strong organizational skills
- Result oriented and self motivated along with a positive attitude
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