Spa Service Expert
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Key skills for this role
About the Role
The Ritz-Carlton is hiring a Spa Service Expert for its Doha property. You will support spa functions including scheduling reservations, checking in guests, processing payments, and promoting services.
Key Skills for This Role
Responsibilities
- Promote spa services and retail to guests
- Schedule reservations and confirm appointments
- Provide answers about spa services to guests
- Check in guests and process payments
- Ensure a safe workplace and follow company policies and procedures
- Uphold quality standards and maintain professional uniform, appearance, and communications
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended time; move over sloping, uneven, or slippery surfaces
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Full Job Posting
Position Summary
- Spa Specialists play an important role supporting vital spa functions, building an experience that is memorable and unique.
- They promote spa services and retail, schedule reservations, confirm appointments, provide answers, check in guests, and process payments.
Responsibilities
- Promote spa services and retail.
- Schedule reservations and confirm appointments.
- Provide answers about services.
- Check in guests and process payments.
- Create a safe workplace, follow company policies and procedures, uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces.
- Manage reservation software (read and visually verify information).
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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