Spa Service Expert
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Key skills for this role
About the Role
The Ritz-Carlton is seeking a Spa Service Expert to support spa operations and deliver memorable guest experiences. Responsibilities include promoting spa services, scheduling reservations, checking in guests, and processing payments.
Key Skills for This Role
Responsibilities
- Promote spa services and retail products
- Schedule reservations and confirm appointments
- Provide answers about spa services
- Check in guests and process payments
- Maintain a safe workplace and follow company policies
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 25 pounds with assistance
Full Job Posting
Position Summary
- Our Spa Specialists play an important role in support of a number of vital Spa functions.
- They work to build an experience that is memorable and unique – with Spa services on the side.
Key Responsibilities
- Promoting Spa services or retail
- Scheduling reservations and confirming appointments
- Providing answers about services
- Checking in guests
- Processing payments
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Physical Requirements
- Stand, sit, or walk for an extended time
- Move over sloping, uneven, or slippery surfaces
- Manage reservation software
- Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and 25 pounds with assistance
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
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