SPA Receptionist
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Key skills for this role
About the Role
Al QANA is hiring a SPA Receptionist to greet guests, manage appointments, handle payments, and promote spa treatments. The ideal candidate has previous reception or hospitality experience and a sales-oriented mindset.
Key Skills for This Role
Responsibilities
- Greet and assist guests in a warm, professional manner
- Manage appointments, bookings, and client inquiries
- Handle check ins, check outs, and payment processing
- Maintain reception area standards and client records
- Promote spa treatments, packages, memberships, and retail products
- Identify opportunities to upsell services and enhance the guest experience
- Coordinate with therapists and spa staff to ensure smooth daily operations
Requirements
- Previous experience in reception, hospitality, spa, or customer service roles
- Excellent communication and interpersonal skills
- Sales oriented mindset with confidence in recommending services and products
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
- Knowledge of spa services and wellness products is an advantage
Full Job Posting
Key Responsibilities
- Greet and assist guests in a warm, professional manner.
- Manage appointments, bookings, and client inquiries.
- Handle check ins, check outs, and payment processing.
- Maintain reception area standards and client records.
- Promote spa treatments, packages, memberships, and retail products.
- Identify opportunities to upsell services and enhance the guest experience.
- Coordinate with therapists and spa staff to ensure smooth daily operations.
Requirements
- Previous experience in reception, hospitality, spa, or customer service roles.
- Excellent communication and interpersonal skills.
- Sales oriented mindset with confidence in recommending services and products.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Knowledge of spa services and wellness products is an advantage.
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