Spa Manager 'Saudi Female '

Job Summary

Candidate Profile

• High school diploma or GED.
• Two years of experience in spa, guest services, or a related professional area.

Spa Operations and Budgets

• Ensure employees have appropriate supplies, equipment, and uniforms.
• Review budgets, operating statements, and payroll progress reports to support financial management.
• Manage supplies and equipment inventories within budget.
• Maintain cleanliness of spa areas and equipment.
• Manage operations to achieve or exceed budgeted financial goals.

Guest Service

• Set a positive example for guest relations and interact with guests to obtain feedback.
• Handle guest problems and complaints and empower employees to provide excellent service.
• Emphasize guest satisfaction and continuous improvement during departmental meetings.
• Review comment cards and guest satisfaction results with employees.

Human Resources Activities

• Solicit employee feedback and address employee problems or concerns.
• Ensure employees understand expectations and operating parameters.
• Observe service behaviors, provide feedback, and participate in progressive discipline procedures.
• Support employee recognition, orientation, ongoing training, and training delivery.
• Maintain collaborative employee relationships and apply policies and disciplinary procedures consistently.

Schedule and Workplace

• The schedule is full time.
• The source states that the position is not remote and is located at the Jeddah property.