Spa Attendant - The Ritz-Carlton Abu Dhabi Grand Canal
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Key skills for this role
About the Role
The Ritz-Carlton Abu Dhabi Grand Canal is seeking a Spa Attendant to provide spa orientation, maintain cleanliness, and assist guests with amenities. The role requires a high school diploma, no prior experience, and the ability to stand and lift up to 10 pounds.
Key Skills for This Role
Responsibilities
- Provide general spa orientation to guests upon arrival
- Offer guests amenities such as water, juice, or heated neck pillows
- Escort guests to and from treatment rooms
- Maintain cleanliness of workstation, treatment rooms, locker room, and lounge areas
- Stock towels, linens, supplies, and amenities
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds without assistance
Full Job Posting
Position Summary
- Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities such as water, juice, or heated neck pillows.
- Answer questions about general property information and amenities.
- Escort guests to and from treatment rooms.
- Check computer for updates and changes to schedule regularly throughout the day.
- Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
- Dispose of trash and dirty linens in the proper area.
- Secure supplies and equipment at the end of each shift.
- Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Additional Duties
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
- Anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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