Solutions Lead/Director

· Engage early with Account Executives to identify, qualify, and shape high-value pursuits

· Lead consultative discovery to uncover business drivers, pain points, and transformation opportunities

· Define compelling solution visions that connect technology investments to measurable business outcomes

· Drive end-to-end pursuit leadership from initial engagement through close

· Establish credibility with CIO, CTO, and business executives as a trusted advisor

· Facilitate outcome-based conversations that move beyond technology to business impact

· Craft and deliver executive-level storytelling that differentiates and wins

· Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilities

· Ensure solutions are technically sound, operationally viable, and commercially compelling

· Align architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes

· Lead and align solution architects, engineers, SMEs, partners, and delivery teams

· Drive clarity, accountability, and pace across complex pursuits

· Elevate team performance through coaching, structure, and best practices

· Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)

· Balance competitiveness, risk, and profitability in solution design

· Contribute to portfolio evolution based on market demand and client needs

· Own and lead enterprise-scale transformation programs ($50M+)

· Translate ambiguous opportunities into structured, multi-year engagements

· Act as a strategic advisor to executive stakeholders

· Mentor and elevate Solution Leads and broader presales teams

· Drive solutioning excellence and consistency across the organization

· 10–15+ years in Solution Engineering, Architecture, or Technical Sales.

· Proven success leading complex, multi-tower services deals ($5M–$50M+).

· Strong background in managed services and professional services integration.

· Experience in MSP, GSI, or large-scale services environments.

· Demonstrated ability to lead cross-functional pursuit teams at scale.

· Deep experience in consultative, outcome-based, and value-led selling.

· Ability to connect technology decisions to business outcomes and ROI.

· Strong track record of executive engagement and influence.

Broad cross-domain knowledge spanning:

· Cloud, Infrastructure, Networking, Security, Digital Workplace, Applications, and Data & AI.

Strong understanding of:

· Hybrid cloud architectures and workload placement strategies.

· Modernization patterns — rehost, replatform, and refactor.

· Application and integration architectures (APIs, microservices).

· Data platforms, governance, and analytics enablement.

· AI, automation, and their role in managed services.

Deep knowledge of Managed Services operating models, including:

· SLAs, observability, lifecycle management, and continuous optimization.

· Commercial fluency in subscription, consumption, and recurring revenue models.

· Cloud certifications (AWS, Azure, Google Cloud)

· Networking / Security certifications (Cisco, etc.)

· Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)

· IT and Process methodologies (ITIL, Lean, Six Sigma)

The ideal candidate is a commercially driven, client-obsessed leader who thrives at the intersection of strategy and execution.

You are equally at home leading a discovery session with a client's technology leadership team and presenting a multi-year transformation vision to a CIO or senior business leader.

You understand that winning in complex pursuits requires more than technical depth — it requires empathy, influence, and the ability to make clients feel understood before they feel sold to.

You thrive in ambiguous, fast-moving pursuit environments and take personal pride in the quality of every solution and conversation you bring to a client.

· Executive Presence: Confident engaging and influencing senior stakeholders with authority and authenticity.

· Strategic Thinking: Shapes complex opportunities into clear, actionable strategies that drive results.

· Storytelling Excellence: Simplifies complexity into compelling narratives that resonate with technical and business audiences alike.

· Commercial Acumen: Understands how solution design drives business outcomes — and structures deals accordingly.

· Operational Discipline: Drives structure, pace, and execution across pursuits without compromising quality.

· Collaborative Leadership: Operates seamlessly across sales, presales, delivery, and partner ecosystems.

· Growth Mindset: Continuously elevates self, team, and organizational capability.

· Complex Selling: Fluent in enterprise sales methodologies (e.g., MEDDICC, Challenger, Value Selling) and applies them naturally to shape and advance pursuits.

· Competitive base salary and performance-based incentive plan.

· Opportunity to shape high-visibility, high-value strategic pursuits and lead enterprise-scale transformation programs.

· Access to a best-in-class partner ecosystem including co-sell programs and joint go-to-market resources.

· Dedicated professional development budget covering certifications, industry conferences, and advanced training.

· Flexible work model across multiple locations (Columbus, Chicago, Cincinnati, Dallas, Phoenix) with travel as required for key client engagements.

· Collaborative team culture that shares assets, wins, and knowledge across a growing community of solution professionals.

We are an equal opportunity employer.

We welcome applicants from all backgrounds and are committed to building a diverse and inclusive team.

is $138,115 to $215,804 not including bonus.

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Due to U.S.

Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.