Solutions Engineer (Post-Sales)

Ture is an AI-native, privacy-first platform that helps employers and public-sector organizations run workforce-transition and employment programs.

Our customers may need to connect Ture with HR systems, identity providers, program-management systems, reporting frameworks, applicant-tracking systems, and other enterprise tools.

We are looking for a Post-Sales Solutions Engineer to lead the technical side of customer onboarding and implementation.

You will translate agreed commercial requirements into secure, workable solutions. You will guide customer technical teams through configuration, data mapping, integrations, testing, launch, and operational handoff.

You will partner closely with customer success, product, engineering, support, and security. Your goal is not simply to complete an integration—it is to ensure the customer can operate successfully after launch.

Lead technical discovery after contract signature.

Translate customer requirements into implementation plans and solution designs.

Configure customer environments, programs, permissions, and integration settings.

Define data mappings, API requirements, authentication approaches, and error-handling workflows.

Support HRIS, identity, reporting, and other enterprise integrations.

Coordinate technical dependencies across customer and internal teams.

Create implementation documentation, diagrams, test plans, and launch checklists.

Lead integration testing, user acceptance testing, cutover, and launch readiness.

Troubleshoot implementation issues and manage technical risks.