Solutions Engineer

We're looking for a Solutions Engineer who can take architectural designs and turn them into production-ready infrastructure. You'll be implementing cloud environments, network hardware, telephony systems, and security controls for clients who depend on these systems running reliably.

This role requires solid technical fundamentals and the ability to work independently. You'll handle complex deployments, troubleshoot multi-layer issues, and be responsible for the quality of what goes into production.

Cloud & Virtual Desktop:

Deploy and configure Azure infrastructure (VNets, NSGs, ExpressRoute, VPN Gateways, Azure Firewall)

Implement Azure Virtual Desktop environments including host pools, session hosts, FSLogix profiles, and MSIX app attach

Configure Microsoft 365 tenants: Exchange Online, SharePoint, Teams, Intune MDM/MAM policies

Set up and manage Windows Server infrastructure (AD DS, DNS, DHCP, DFS, PKI)

Implement backup and disaster recovery solutions (Azure Backup, ASR, 3rd Party Backup Systems)

Microsoft 365 Migrations & Security:

Plan and execute tenant-to-tenant migrations (M365, SharePoint, OneDrive, Teams)

Migrate from on-premises Exchange to Exchange Online (cutover, staged, hybrid)

Perform PST imports, mailbox migrations, and public folder migrations

Conduct M365 security uplift projects: enable MFA, implement Conditional Access policies, configure DLP and sensitivity labels

Deploy Microsoft Defender suite (Defender for Endpoint, Defender for Office 365, Defender for Identity)

Configure information protection, retention policies, and eDiscovery

Network Infrastructure:

Deploy and configure enterprise network hardware: switches, routers, wireless access points

Implement VLANs, inter-VLAN routing, and network segmentation

Configure site-to-site VPNs and client VPN solutions

Set up and manage firewalls

Implement network monitoring and management solutions

Voice & Telephony:

Deploy IP phone systems

Configure SIP trunks, call routing, IVR menus, and voicemail systems

Implement call queues, auto attendants, and call recording

Migrate from legacy PBX systems to modern VoIP/UCaaS platforms

Troubleshoot voice quality issues (QoS, jitter, latency, packet loss)

Deploy Essential 8 controls: application whitelisting, patch management, MFA, application hardening

Configure Conditional Access policies, DLP policies, and sensitivity labels

Implement endpoint protection (Defender for Endpoint, Intune compliance policies)

Conduct security assessments and implement remediation plans

Support security audits with evidence collection and remediation

Write PowerShell scripts for deployment automation, user provisioning, reporting, M365 migrations, and maintenance tasks

Create automated workflows for common MSP tasks

Document scripts and build reusable modules for the team

Create detailed technical documentation: architecture diagrams, runbooks, configuration baselines, troubleshooting guides

Maintain accurate change logs and configuration management records

Document migration plans, cutover procedures, and rollback plans

Train junior team members and clients on implemented solutions

Microsoft certifications: AZ-104 (Azure Administrator), SC-200 (Security Operations Analyst Associate)

Experience with tenant-to-tenant migration tools

VoIP certifications (3CX, Teams Voice Engineer)

Exposure to compliance frameworks: Essential 8, ISO 27001, NIST CSF

Work from home flexibility with collaborative team culture

Some client site visits required for hardware deployments and complex implementations

Access to lab environments and test systems

Modern tooling and technology stack

Autonomy to solve problems your way (within architectural standards)

Senior Solutions Architects with deep technical expertise

Collaborative environment where asking questions is encouraged

Regular technical knowledge sharing sessions

Clients who value quality work and long-term relationships

This isn't helpdesk or basic user support

You won't be fixing password resets or installing printer drivers

We don't micromanage—you'll need to self-direct and problem-solve

Not a "follow the script" role—you'll need to think critically

Not a pure remote role—occasional client site work is required

If you can read this job ad and think "I've done most of this, and I'm ready to learn the rest," we want to hear from you. Send through your CV and briefly tell us about the most complex technical problem you've solved in the last year—whether it was a challenging migration, a network issue, or a tricky integration project.