Solutions Engineer

Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical proof-of-value engagements for both existing customers and new sales opportunities using UptimeAI's predictive maintenance software Act as a subject matter expert of the assigned product portfolio in predictive analytics, operations and maintenance, chemical engineering, and asset performance management, targeting process industries including power, oil and gas, and chemicals Be the direct conduit translating customer business challenges into technical solutions, positioning UptimeAI to effectively solve those challenges Consistently and cogently address customers' needs through strong verbal, written, and presentation skills Provide analysis and solution design activities, such as requirements gathering and gap analysis of user requirements Support the project team in solution design, architecture review, and functional and technical requirements discovery, definition, and documentation Implement complete solutions by blending deep understanding of process domains (P&ID, PFD, equipment, process knowledge) with technical knowledge of UptimeAI's software features and capabilities for customers in power, oil and gas, chemical, and other process industries Build, manage, and maintain strong relationships with customers, peers, and partners Travel expected to be 40-60% to engage with customers and prospects in person Participate in marketing campaigns and events Qualifications 8+ years of experience Bachelor's degree or higher in chemical engineering or an equivalent discipline is required Prior experience with predictive analytics tools and offerings, including artificial intelligence applications or digital solutions like APM and simulation Ability to build a business case and convince upper management on value Prior operations and maintenance experience working in a process industry such as oil and gas or chemicals is required Strong operational knowledge in operations and maintenance on the process side, such as reactors and process understanding, is required General experience related to industrial automation and manufacturing, including industrial data sources, systems, and communication methods such as SCADA, OPC, historians, DCS, etc.