Solar Solutions Design Manager

Onboarding, Implementation & Service Delivery

Translate Customer Needs into Product & Operations Requirements

• Convert customer problems and use cases into clear product requirements and operational processes.
• Identify gaps in our current offering (features, integrations, workflows, delivery capabilities) and propose pragmatic improvements.
• Partner with Product and Operations to validate assumptions, prioritize enhancements, and refine solution designs and delivery models.

Build Frameworks, Playbooks, and Reusable Assets

Requirements of the job

• Deep technical understanding of utility-scale solar, including solar asset management and field operations. Bonus points for also being familiar with utility-scale wind.
• Experience working directly with solar customers (e.g., developers, IPPs, asset owners, O&M providers), ideally including solution / software sales or customer-facing technical roles.
• Hands-on exposure to onboarding, implementation, or service delivery for solar technology, data, or software solutions.
• Strong ability to translate customer workflows into structured requirements and delivery processes for Product, Operations, and Customer Success.
• Comfortable joining customer calls, leading discovery, guiding onboarding, and contributing as a credible subject-matter expert.
• Excellent written and verbal communication skills; able to produce clear frameworks, documentation, and training materials.
• Self-starter who can operate independently, prioritize impact, and collaborate effectively across Sales, Solutions, Product, Operations, and Customer Success.

Location & Logistics:

• This role may be remote or located in the SkySpecs Ann Arbor headquarters, depending on candidate location and preference. Remote applicants will be expected to attend team and customer meetings primarily in the US Eastern timezone.
• Relocation: This position does not offer financial support for relocation.
• Sponsorship: Applicants must be currently located in the United States and legally authorized to work in the United States for this employer now and in the future, without the need for visa sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time.
• Compensation: Base salary dependent on experience and location. Position includes a sales variable target.
• SkySpecs is an equal opportunity employer. SkySpecs does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.