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Software Senior Engineer
Barracuda Networks Inc.
Bengaluru, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
LinuxCC++PythonGoDocker
Free
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LinuxCC++
Key Skills for This Role
LinuxCC++PythonGoDocker
Full Job Posting
- Strong practical Linux skills
- Solid experience in C, C++, Python programming and scripting languages
- Experience in working with multithreaded, asynchronous programming
- Strong understanding of building large codebases on various platforms with good understanding of compilers, linkers, loaders.
- A research-oriented mind with a good grasp of various relevant cloud technologies and security models.
- Experience working on Datapath/packet path, familiar with inline debugging using tools like gdb, real time environments.
- Domain knowledge of Firewalls, HTTP and SSL protocols, WAFs, Web applications or any network/cloud security products
- Strong understanding of cloud technologies and platforms, with specific focus on Azure platform and services
- Knowledge of various Web Application Frameworks, API frameworks based on REST, GraphQL and gRPC
- Experience working with Docker and containers
- Hands on experience in reproducing the problems, scale issues, trace backs, performance issues in a traffic scenario including memory corruptions and debug issues. Confident with GDB and many other debug and traffic generation tools.
- Strong experience with managing customer expectations, working with multiple stakeholders including tech support, customer success and Sales.
- Ability to manage customer sentiments, hold the fold, provide air cover for engineering and mature enough to articulate the status of the issue and maintain customer delight at all time.
- Ability to work with internal stakeholders including engineering leaders/tech leaders and drive the resolutions with stipulated timelines, ability to push for the outcome and hold the line.
- Experienced in triaging issues and assigning right severity and priority for the issues based on criticality and urgency and build relationship with stakeholders and manage the bandwidth in optimum fashion for engineering.
- Complex Incident Resolution: Independently work on troubleshooting the most technically demanding or "politically hot" customer escalations, ensuring minimal business impact.
- Engineering Interface: Act as a key technical link to engineering and customer support, providing detailed issue documentation and prioritizing bug reports for product improvements.
- Deep-Dive Analysis: Use advanced debugging tools, Gen AI / ML capabilities, API flow analysis, and protocol analyzers (e.g., Wireshark, tcpdump) to perform root cause analysis of sophisticated attacks or product failures.
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