Software Platform Engineer II

Key Responsibilities

• · Ensure high availability, performance, and stability of business-critical production systems supporting the Egypt market.
• · Take full ownership of assigned systems, including incident resolution, root cause analysis, service request handling, and continuous improvement.
• · Collaborate with business, product, application development, and engineering teams to translate requirements into secure, scalable, and fit-for-purpose technical solutions.
• · Support end-to-end delivery, including technical design, development, testing, deployment, implementation , maintenance , and post-production support of application systems.
• · Participate in code reviews, system design discussions, architectural decisions, and peer reviews of solution designs, related code, and SaaS or CoTS configurations.
• · Lead and support production deployments and critical releases, ensuring minimal disruption to business operations.
• · Drive documentation, knowledge transfer, and operational readiness activities to reduce single points of failure and ensure continuity of support.
• · Contribute to modernization initiatives, system integration efforts, performance tuning, and optimization of legacy applications and platforms.
• · Work as an active member of Agile teams, contributing to Agile ceremonies, user stories, estimations, sprint planning, delivery commitments, retrospectives, and continuous improvement activities.
• · Deliver high-quality software outputs by applying modern engineering practices, including comprehensive unit testing, automated testing where applicable, code quality checks, and adherence to agreed Definition of Done standards.
• · Leverage approved AI-enabled development tools and modern developer productivity solutions to accelerate delivery, improve code quality, support test generation, and enhance engineering consistency.
• · Identify innovative, secure, and practical solutions to technical challenges while balancing operational stability with business value delivery.

Operating Model and Working Conditions

Education

Technical Stack

Soft Skills

• · Strong problem-solving, analytical thinking, communication, and stakeholder management skills.
• Ability to balance technical innovation with business value delivery.
• Business acumen: A level-headed, clear communicator to gain detailed level of understanding of organizational business requirements and business dynamics.
• · Self-motivated and able to work independently in a high-responsibility role with a strong ownership mindset.
• Attention to detail
• Collaborative
• Team Player
• Decisive
• Supportive
• Passionate
• Professional
• · Accountable, proactive, quality-focused, and committed to continuous improvement.

What Success Looks Like