Software Operator
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Key skills for this role
About the Role
PROVEN is seeking a Software Operator for a client in Jeddah to support the operation, monitoring, and maintenance of software applications. Requires a Bachelor's degree in a related field and minimum 3 years of experience in software operations.
Key Skills for This Role
Responsibilities
- Monitor software applications and operational processes
- Perform routine system checks and operational activities
- Troubleshoot and escalate software related issues when required
- Maintain operational records and documentation
- Support software deployment and maintenance activities
- Collaborate with technical teams to resolve incidents and improve system performance
- Ensure adherence to operational procedures and service standards
- Provide user support and assistance when necessary
Requirements
- Bachelor's degree in Information Systems Engineering, Computer Science, or related field
- Minimum 3 years of experience in software operations
- Experience supporting enterprise software applications
- Familiarity with software monitoring and operational procedures
- Strong troubleshooting and problem solving skills
- Good understanding of software systems and application support
- Ability to work collaboratively in a team environment
- Strong communication and organizational skills
- Attention to detail and commitment to service excellence
Full Job Posting
Role Overview
- Our client, a leading technology solutions company, is looking for Software Operators to support the operation, monitoring, and maintenance of software applications and systems.
Key Responsibilities
- Monitor software applications and operational processes.
- Perform routine system checks and operational activities.
- Troubleshoot and escalate software related issues when required.
- Maintain operational records and documentation.
- Support software deployment and maintenance activities.
- Collaborate with technical teams to resolve incidents and improve system performance.
- Ensure adherence to operational procedures and service standards.
- Provide user support and assistance when necessary.
Education / Qualification
- Bachelor's degree in Information Systems Engineering, Computer Science, or a related field.
Experience
- Minimum 3 years of experience in software operations.
- Experience supporting enterprise software applications.
- Familiarity with software monitoring and operational procedures.
Technical & Professional Skills
- Strong troubleshooting and problem solving skills.
- Good understanding of software systems and application support.
- Ability to work collaboratively in a team environment.
- Strong communication and organizational skills.
- Attention to detail and commitment to service excellence.
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