indeed
Software Engineer I - Salesforce
ZoomInfo
Karnataka, IND
Full-time
Hybrid
Discovered 1 weeks ago
SalesforceLead-to-Order supportSalesforce Data LoaderWorkbenchImport WizardSalesforce configuration
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
SalesforceLead-to-Order supportSalesforce Data Loader
Role Overview
The Tier 1 Support Specialist is the primary contact for daily Salesforce and Lead-to-Order business operations support.
The role combines ticket resolution, Salesforce troubleshooting, data maintenance, and light quality assurance assistance.
The position is listed as SWE1 at an entry to junior level and is full-time.
Key Skills for This Role
SalesforceLead-to-Order supportSalesforce Data LoaderWorkbenchImport WizardSalesforce configuration
Full Job Posting
Role Overview
The Tier 1 Support Specialist is the primary contact for daily Salesforce and Lead-to-Order business operations support.
The role combines ticket resolution, Salesforce troubleshooting, data maintenance, and light quality assurance assistance.
The position is listed as SWE1 at an entry to junior level and is full-time.
Support and Issue Resolution
- Manage and resolve daily Lead-to-Order support tickets for business users.
- Troubleshoot Salesforce user issues and escalate complex problems to senior engineers or developers.
- Perform data imports, updates, exports, and upserts while maintaining data integrity.
- Provide clear communication to stakeholders affected by production issues.
Salesforce and Quality Support
- Provide Salesforce operational support covering permissions, basic configuration, and data integrity checks.
- Perform Salesforce record maintenance and cleanup activities.
- Assist with smoke and regression testing for support-related fixes and enhancements.
- Participate in story refinement and requirements gathering.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ZoomInfo
Senior DevOps Engineer
Chennai, IND
SeniorFull-time
ZoomInfo is seeking a Senior DevOps Engineer to evolve multi-cloud infrastructure supporting scalable, resilient AI-driven products. The role covers Terraform, Kubernetes, databases, observability, networking, automation
Discovered 1 weeks agoView →
Senior DevOps Engineer
, IND
Senior
ZoomInfo is seeking a senior DevOps or infrastructure engineer to evolve multi-cloud platforms supporting scalable, resilient AI-driven products. The role focuses on distributed search and NoSQL systems, Kubernetes, Terr
Discovered 1 weeks agoView →
Senior DevOps Engineer
, IND
Senior
ZoomInfo is seeking a senior infrastructure and DevOps engineer to evolve multi-cloud infrastructure supporting scalable AI-driven products. The role covers Kubernetes, infrastructure as code, databases, observability, a
Discovered 2 weeks agoView →