Software Engineer

Design and implement XDM schemas, datasets, and data governance policies (DULE labels, RBAC) aligned to client data strategies.

Lead batch and streaming data ingestion via AEP source connectors, HTTP API, and Adobe Experience Platform Web SDK / alloy.js.

Build and maintain Real-Time Customer Profiles; manage identity stitching across CRMID, ECID, and custom namespaces.

Develop reusable segment definitions using Segment Builder and PQL; export segments to activation destinations.

Execute exploratory and operational queries on AEP Query Service (PSQL / SQL) for data validation and reporting datasets.

Configure and monitor dataflows; troubleshoot ingestion failures and profile merge policies.

Architect end-to-end RT-CDP solutions covering data collection, identity resolution, segmentation, and multi-channel activation.

Configure activation destinations — cloud storage (S3, Azure Blob), advertising platforms (Google DV360, Facebook), email ESPs, and custom HTTP destinations.

Implement consent management frameworks (IAB TCF 2.x) and Data Usage Policy enforcement.

Define and govern B2C and B2B audience segmentation strategies in collaboration with marketing and analytics teams.

Monitor audience match rates, profile counts, and activation metrics; optimise segment refresh cadences.

Design and build multi-step customer journeys (event-triggered, audience-based, and API-triggered) across email, push, SMS, in-app, and web channels.

Configure AJO channel surfaces, message presets, suppression lists, and PTR records.

Implement Offer Decisioning: create offers, fallback offers, offer collections, and ranking strategies (AI Ranking / priority scores).

Set up frequency capping, business rules, and consent policies to ensure compliant customer communication.

Analyse journey reports (live and global), identify drop-off points, and implement A/B experiments within journeys.

Integrate AJO with AEP Real-Time Profiles and external systems via custom actions and REST API calls.

Serve as the subject-matter expert in client workshops, discovery sessions, and solution design reviews.

Translate business requirements into technical specifications, solution blueprints, and implementation roadmaps.

Mentor junior consultants (A1–A2) and contribute to internal practice development (playbooks, accelerators, CoE assets).

Manage delivery risks, escalate blockers, and ensure on-time delivery within agreed scope.

Prepare and present status reports, solution architecture documents, and post-go-live recommendations.

Batch & Streaming, Source Connectors, Schema Design (XDM)

SQL on AEP, PSQL, Query Templates, Dataset Export

Adobe Tags / Launch, Web SDK / alloy.js

5 to 7 years of overall experience in digital marketing technology / MarTech / AdTech consultancy.

Minimum 3 years of hands-on implementation experience with Adobe Experience Platform (AEP) including schema design, ingestion, segmentation, and activation.

Minimum 2 years of experience working with Real-Time Customer Data Platform (RT-CDP) in production environments.

Minimum 2 years of experience building and deploying customer journeys and communications in Adobe Journey Optimizer (AJO).

Strong proficiency in XDM schema modelling, identity management, and merge policies.

with web data collection technologies: Adobe Launch / Tags, Web SDK (alloy.js), and Adobe Analytics AppMeasurement.

Working knowledge of REST APIs, JSON, and at least one scripting language (Python, JavaScript, or Shell).

Proven experience in data governance — DULE labels, data usage policies, consent management (IAB TCF).

Excellent written and verbal communication skills; ability to present complex technical concepts to non-technical stakeholders.

Adobe Certified Professional or Expert certification in one or more of: AEP, RT-CDP, AJO, or Adobe Analytics.

Familiarity with Adobe Customer AI, Attribution AI, or other AEP Intelligent Services.

with B2B edition of RT-CDP — account profiles, buying groups, and B2B audience activation.

Exposure to complementary Adobe solutions: Adobe Analytics, Adobe Target, Adobe Audience Manager (AAM migration experience a plus).

Knowledge of Cloud Data Warehouses (Snowflake, BigQuery, Databricks) and their integration patterns with AEP.

with Agile / Scrum delivery methodologies and tools such as Jira and Confluence.

Prior experience in BFSI, Retail, Telco, or Healthcare verticals is advantageous.

Customer-Centric Thinking — maps technology capabilities to real customer experience outcomes.

Problem Solving — decomposes ambiguous business challenges into structured technical solutions.

Collaboration — thrives in cross-functional teams; effective communicator across technical and business audiences.

Ownership & Accountability — proactively drives workstreams end-to-end with minimal supervision.

Continuous Learning — keeps pace with Adobe product releases, betas, and industry best practices.

What we Offer:

Competitive salary with annual performance review.

Hybrid working model with flexible hours.

Access to industry-leading CDP tools and data platforms.

Generous professional development budget and certification support.

Inclusive, collaborative culture with clear career progression paths.

Health, wellness, and employee assistance programmes.

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity.

We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics.

All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.