Associate Manager - Applied AI

Value Realization & Performance Tracking • Maintain transformation dashboards, implementation trackers, adoption metrics, and performance reporting mechanisms. • Measure outcomes including productivity gains, workflow acceleration, quality improvements, cost efficiencies, adoption rates, and business impact. • Partner with analytics and measurement teams to establish KPIs, performance baselines, and benefits realization frameworks. • Develop business cases, impact assessments, executive reporting materials, and transformation success stories supported by measurable evidence. • Capture lessons learned, implementation best practices, reusable frameworks, and transformation playbooks to support enterprise-scale AI adoption.

Stakeholder Management & Governance • Act as a trusted transformation advisor for assigned business units and service lines. • Collaborate with Service Line Leaders, SMEs, AI Architects, Product Teams, Knowledge Management stakeholders, Analytics teams, and Executive sponsors. • Proactively identify and resolve implementation risks, governance concerns, resource constraints, data challenges, and decision bottlenecks. • Communicate progress, risks, recommendations, and outcomes through governance forums, steering reviews, and leadership updates.

Desired Profile • 5–8 years of experience in Business Transformation, Digital Transformation, AI Consulting, Process Excellence, PMO, Automation Programs, Operational Excellence, or Enterprise Change Initiatives. • Proven experience identifying automation opportunities, redesigning workflows, building business cases, and leading implementation programs. • Strong understanding of Generative AI, AI Agents, Copilots, Intelligent Automation, Workflow Automation Platforms, Knowledge Management, and Enterprise AI adoption frameworks. • Experience collaborating with cross-functional stakeholders including Business Leaders, SMEs, Technology Teams, Product Teams, and Executive Leadership. • Knowledge of process mapping methodologies, operating model design, business analysis, and transformation governance practices. • Strong analytical thinking, structured problem-solving, and value-oriented decision-making skills. • Excellent communication, facilitation, stakeholder management, and executive presentation skills. • Experience working with metrics, KPIs, performance measurement frameworks, and value realization methodologies. • Prior experience in Healthcare, Life Sciences, Pharmaceutical Services, Medical Affairs, Medical Information, Publications, Regulatory Affairs, Pharmacovigilance, Medical Communications, or Commercial Operations will be a strong advantage. • Bachelor's degree in Engineering, Technology, Business, Life Sciences, Healthcare Management, or a related discipline. MBA or equivalent postgraduate qualification preferred.

Key Competencies • Applied AI Consulting • AI Transformation & Adoption • Workflow Automation & Optimization • Business Process Reengineering • Knowledge Graph Enablement • Generative AI & Agentic Workflows • Change Management & User Adoption • Value Realization & KPI Tracking • Business Analysis & Problem Solving • Stakeholder & Executive Management • Program Governance & Delivery • Life Sciences Domain Expertise

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.