Software Architect at NICE — Southampton, GBR | Base Career

At NiCE, we don’t limit our challenges.

We challenge our limits.

Always.

We’re ambitious.

We’re game changers.

And we play to win.

We set the highest standards and execute beyond them.

And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges.

We challenge our limits.

Always.

We’re ambitious.

We’re game changers.

And we play to win.

We set the highest standards and execute beyond them.

And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Why this role matters now

This role sits at the centre of our AI-led delivery transformation.

We are rebuilding our digital evidence platform as AI-Native, with AI tooling acting as a daily partner from design through verification.

The right architect is not someone with a long list of AI credentials - AI moves too fast for credentials to mean much.

The right architect is someone who already uses AI in their daily work, has formed clear judgement about where it belongs and where it does not, and is curious enough to learn the next tool when their current one is superseded.

So, what’s the role all about?

We are looking for a talented Architect and Software Developer to join our team.

You must:

Be able to communicate effectively, including via email, instant message, phone, and video conferencing tools.
Be fierce in your pursuit of product quality.
Be an excellent problem solver with an active interest in the latest design and development tools and technologies.
Be knowledgeable and enthusiastic about process.
Be practically fluent with AI tooling - using Copilot, Claude Code, Codex or equivalent in your daily work, not just experimentally. We will discuss specific examples at interview.

Windows services
Experience using AI tooling specifically in the architect role - for design review, ADR drafting, threat modelling, contract design, or similar.
Familiarity with AI-Native software patterns (agentic workflows, evaluation harnesses, prompt-and-response evaluation, evidence packets).

What we do not require

We do not require you to be an AI expert.

AI moves too fast for credentials to mean much.

We require curiosity, recent practical use, output discipline, and the judgement to ship under accountability.

About the interview process

The final stage includes a working session using our AI tooling.

The aim is to see how you think - how you set intent, validate outputs, and make decisions - not to test memorised knowledge.

Requisition ID: 11267 Reporting into: Manager Role Type: Individual Contributor

#LI-Hybrid

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Software Architect

Job Fit Check

Key Skills for This Role

Full Job Posting

Lead Software Architect

Apply for this job in 1 click

More jobs at NICE

Senior Business Consultant

Product Owner

Technical Support Engineer

Account Executive, Actimize

Senior IT Business Analyst

Senior Software Engineer, CX (Lua/Kong)

Software Engineer, CX

Senior AI Project Manager, CX