Social Media Executive - FIVE LUXE JBR
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Key skills for this role
About the Role
FIVE Hotels and Resorts is seeking a Social Media Executive to create, curate, and manage content across social media platforms. The role requires a Bachelor's degree in Marketing or related field, social media expertise, and strong copywriting skills.
Key Skills for This Role
Responsibilities
- Creates, Curates, and Manages Content across various Social Media platforms including Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
- Elevates FIVE’s online reputation by Addressing Guest Concerns to ensure ‘FIVE Styled’ customer service.
- Oversees and Actively Engages with FIVE’s online community, Responding to Comments, Questions, and Reviews.
- Crafts Insta Worthy Copy that communicates the ‘Vibe at FIVE.’
- Produces Sensational Content that highlights FIVE’s award winning dining and nightlife offerings and promotions.
- Acts as the Brand Guardian, ensuring consistent Tone, Style, and Messaging across all platforms.
- Manages and Follows a regular Posting Schedule.
- Reviews Content with attention to detail, assuring Accuracy, Correct Grammar, and Style.
- Tracks and Analyses key Social Media Metrics to assess the performance of Campaigns and Content.
- Prepares and Distributes insightful Social Media Performance and Analysis reports.
- Captures Video Content during Photoshoots, Events and Activations for FIVE’s social media stories.
- Monitors and Manages online review platforms.
Requirements
- Bachelor's Degree in Marketing, Advertising, or Communications, or a related field preferred
- Thorough knowledge, familiarity and interest in social media
- Previous experience creating content for TikTok and YouTube is a plus
- Proficient in Copywriting and Communications
- Fluent in both verbal and written English
- Flexibility to work a variety of shifts, including weekends and holidays
Full Job Posting
An Exhilarating Opportunity
- Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE Star’ Hospitality and Setting the Gold Standard across the Industry.
- Join the FIVE Tribe and Get Ready to Make Waves.
What We’re Looking For
- A Bachelor's Degree in Marketing, Advertising, or Communications, or a related field is preferred.
- Thorough knowledge, familiarity and interest in social media.
- Previous experience creating content for TikTok and YouTube is a plus.
- A Proactive Nature, coupled with a meticulous Eye for Detail.
- Excellent interpersonal skills.
- Next Level Organisational and Time Management skills.
- Skills in Improving Customer Satisfaction and Driving Profitability.
- ‘FIVE Styled’ Visionary thinking.
- Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint, Outlook and all Social Media Platforms.
- Proficient in Copywriting and Communications.
- Fluent in both verbal and written English (Additional languages are a plus).
- Flexibility to work a variety of shifts, including weekends and holidays.
Key Responsibilities
- Creates, Curates, and Manages Content across various Social Media platforms including but not limited to Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
- Elevates FIVE’s online reputation by Addressing Guest Concerns to ensure ‘FIVE Styled’ customer service.
- Oversees and Actively Engages with FIVE’s online community, Responding to Comments, Questions, and Reviews.
- Crafts Insta Worthy Copy that communicates the ‘Vibe at FIVE.’
- Produces Sensational Content that highlights FIVE’s award winning dining and nightlife offerings and promotions.
- Acts as the Brand Guardian, ensuring that Written Content and Comments maintain a Consistent Tone, Style, and Messaging.
- Manages and Follows a regular Posting Schedule.
- Reviews Content with attention to detail, assuring Accuracy, Correct Grammar, and Style.
- Tracks and Analyses key Social Media Metrics to assess the performance of Campaigns and Content.
- Prepares and Distributes insightful and thorough Social Media Performance and Analysis reports.
- Captures Video Content during Photoshoots, Events and Activations for FIVE’s social media stories.
- Monitors and Manages online review platforms.
About FIVE Hotels And Resorts
- FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique.
- Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury.
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