Sneaker Maker - Dubai
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Key skills for this role
About the Role
Golden Goose is looking for a Sneaker Maker to provide co-creation services, customizing products for clients in-store. The role involves artistic customization, sales support, and maintaining the co-creation area.
Key Skills for This Role
Responsibilities
- Co create personalized GG products with clients employing drawing and illustration techniques
- Guide clients through a unique co creation experience, maintaining brand values and storytelling
- Play a proactive role in the sales process, aiming to meet business goals through cross selling and up selling
- Ensure customers are properly registered on the Golden App for effective customer segmentation and profiling
- Maintain the co creation area in good conditions adhering to visual merchandising standards
- Assist with store operational procedures including opening/closing, inventory management, and compliance with GDPR and health & safety standards
- Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth)
Requirements
- Fluency in English
- Artistic skills and hand drawing abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
- High school degree at least (design field is preferable)
- Sales experience preferably in retail/customer service sector is considered a plus
- Problem solving and time management skills
- Empathy, solid communication and interpersonal skills, strong team attitude
- Flexibility to adapt to evolving needs
Full Job Posting
Description
- We are looking for a passionate talent to build our customer experience.
- The Sneaker Maker role is centered around Co creation services transforming GG items into distinctive pieces that resonate with client needs and identity.
Essential Duties And Responsibilities
- Co create personalized GG products with the clients employing a variety of drawing and illustration techniques
- Guide clients through a unique co creation experience, maintaining the brand’s values and storytelling throughout their journey in the store
- Play a proactive role in the sales process, aiming to meet business goals through strategic cross selling and up selling. Support encompasses pre sale and post sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations
- Ensure that customers are properly registered on the Golden App for effective customer segmentation and profiling
- Maintain the co creation area in good conditions adhering to our visual merchandising standards
- Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
- Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth)
Key Requirements
- Fluency in English. Additional language knowledge will be considered as a plus
- Sales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus
- Problem solving and time management skills
- Artistic skills and hand drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills)
- Empathy, solid communication and interpersonal skills, strong team attitudes
- Flexibility to adapt to the evolving needs of the business and our customers
- High school degree at least (design field is preferable)
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