Site Reliability Engineer (SRE)
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Key skills for this role
Key Skills for This Role
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What You Will Be Doing
- Define and implement SLIs, SLOs, and error budgets for business-critical digital banking services.
- Build observability using metrics, logs, traces, dashboards, and alerts with Dynatrace, Prometheus, Grafana, and ELK.
- Use AI-driven insights and anomaly detection to proactively predict and resolve reliability issues.
- Lead on-call triage, root-cause analysis, blameless postmortems, and actionable incident follow-ups.
- Improve deployment safety with canary, blue-green, rollout, rollback, and production readiness practices.
- Optimize microservices reliability, scalability, resilience, capacity, performance, and cost efficiency.
- Automate operational toil through runbooks, remediation scripts, health checks, and self-healing workflows.
- Embed reliability gates in CI/CD pipelines and maintain observability, documentation, playbooks, and operational standards.
- Ensure operational compliance and security alignment with internal controls and regulatory standards.
Experience and Qualifications
- 5+ years of experience in SRE or DevOps roles supporting large-scale, high-availability systems.
- Experience in banking, fintech, e-commerce, or other data-intensive digital ecosystems.
- Bachelor’s degree in Computer Science or equivalent technical experience.
- Strong Linux and performance troubleshooting experience.
- Proven Terraform and Infrastructure as Code expertise.
- Proficiency with Kubernetes and container orchestration in microservices environments.
- AWS experience is preferred; Azure or GCP exposure is advantageous.
- Deep knowledge of Dynatrace, Prometheus, Grafana, and the ELK stack.
- Experience with AI/ML-driven reliability, AIOps, anomaly detection, or predictive alerting.
- Practical CI/CD experience with GitHub Actions, Jenkins, GitLab CI/CD, or Azure DevOps.
- Experience with Kafka, RabbitMQ, Redis, Aurora, and RDS databases.
- Strong scripting or programming skills in Python, Bash, or Go.
The Ideal Candidate
- Organized, structured, and meticulous in approach.
- Experienced in cross-functional collaboration and distributed teams.
- Strong analytical and troubleshooting skills for complex production systems.
- Calm and composed communicator during high-impact incidents.
- Proactive problem-solver who drives preventive improvements.
- Collaborative and adaptable in a fast-paced, regulated environment.
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