System Lead – Enterprise Fraud Risk Management Systems

We are seeking an experienced Systems Manager to lead the management, enhancement, and ongoing support of the Bank's enterprise fraud risk management applications Clari-5**,** ensuring they effectively support the Bank’s fraud risk management objectives

The ideal candidate should have proven experience managing fraud prevention and detection solutions within the Banking or Financial Services industry, with the ability to understand business needs, translate them into scalable technology solutions, oversee application enhancements, and effectively engage with business and technology stakeholders throughout the solution lifecycle.

The role is responsible for ensuring enterprise fraud risk management systems continue to evolve in line with business requirements, regulatory expectations, and industry best practices while maintaining high standards of system performance, operational resilience, and service delivery.

• Minimum 10 years of experience within Banking or Financial Services.
• Minimum 5 years managing enterprise or business-critical applications.
• Strong experience in requirements management, solution delivery, stakeholder engagement, and technology project execution.
• Experience implementing, supporting, configuring, or enhancing enterprise software applications.
• Exposure to enterprise risk management, fraud management, financial crime, AML, digital banking, payment systems, workflow platforms, or similar banking applications.
• Experience working with third-party vendors and cross-functional teams.
• Good understanding of Software Development Life Cycle (SDLC) and Agile methodologies
• Experience customizing rule/scenario logic, risk-scoring configurations, workflows, or business rules within a fraud, risk, or financial crime management platform will be an added advantage.

• Good understanding of APIs, REST, JSON/XML, SQL, databases, middleware, and system integrations.
• Knowledge of authentication, digital identity, workflow engines, and event-driven architecture.
• Ability to interpret technical specifications and coordinate with development teams.
• Understanding of enterprise application configuration, workflow engines, business rule management, and system customisation within enterprise software environments.
• Understanding of fraud risk domain, counter fraud systems, use cases etc.

• Bachelor's Degree in Computer Science, Information Technology, Engineering or a related discipline.
• Master's Degree or MBA is an added advantage.

Professional certifications in Project Management, Business Analysis, IT Service Management, Agile methodologies, Fraud Risk, or Financial Crime will be considered an added advantage.

Leadership | Project Management | Requirements & Solution Analysis | Stakeholder Management | Vendor Management | Risk Management | Technical Coordination | Communication | Problem Solving | Strategic Planning

· Timely delivery of projects, system enhancements, and application releases with minimal post-production issues.

• Fraud prevention and detection through FRM systems and %ge of frauds which were discovered through non system sources.
• System availability, operational stability, and resolution of production incidents within agreed SLAs.
• Timely completion of business requirements and functional documentation, with strong stakeholder satisfaction.
• Vendor performance against agreed deliverables and service levels.
• Compliance with internal governance, audit, and regulatory requirements.

Skills: Project Management , Fraud Risk Management , Stakeholder Engagement , Clari