Site Reliability Engineer (SRE)
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Key skills for this role
Key Skills for This Role
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What You Will Be Doing
- Define SLIs, SLOs, and error budgets for business-critical digital banking services.
- Build observability across metrics, logs, traces, dashboards, and alerts using Dynatrace, Prometheus, Grafana, and ELK.
- Use AI-driven insights and anomaly detection to predict and resolve reliability issues.
- Lead on-call triage, root-cause analysis, and blameless postmortems.
- Improve deployment safety with canary, blue-green, rollout, and rollback strategies.
- Optimize microservices for reliability, scalability, and inter-service resilience.
- Conduct capacity planning, performance tuning, and resilience testing.
- Automate operational toil with runbooks, remediation scripts, health checks, and self-healing workflows.
- Embed reliability gates and validations into CI/CD pipelines.
- Own the observability and AIOps stack and maintain operational documentation.
- Ensure operational compliance and security alignment with internal controls.
- Support critical production systems and provide escalation guidance during major incidents.
Experience and Qualifications
- 5+ years of experience in SRE or DevOps roles managing large-scale, high-availability systems.
- Experience in banking, fintech, e-commerce, or other data-intensive digital ecosystems.
- Bachelor's degree in Computer Science or equivalent technical experience.
- Strong Linux and performance troubleshooting experience.
- Proven expertise in Terraform and Infrastructure as Code.
- Proficiency with Kubernetes and container orchestration in microservices environments.
- AWS experience is preferred; Azure or GCP exposure is advantageous.
- Deep knowledge of Dynatrace, Prometheus, Grafana, and the ELK stack.
- Experience with AI/ML-driven reliability, AIOps, anomaly detection, or predictive alerting.
- Practical understanding of CI/CD pipelines and related platforms.
- Experience with Kafka, RabbitMQ, Redis, Aurora, and RDS databases.
- Strong scripting or programming skills in Python, Bash, or Go.
Ideal Candidate
- Organized, structured, and meticulous in approach.
- Experienced in cross-functional collaboration with distributed teams.
- Strong analytical and troubleshooting skills for complex production systems.
- Calm and composed communicator who can lead during high-impact incidents.
- Proactive problem-solver who anticipates issues and drives preventive improvements.
- Collaborative and adaptable team player in a fast-paced, regulated environment.
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