Site Reliability Engineer

General Description

Key Responsibilities

• Ensure reliability, availability, and performance of services running across Azure AKS and air-gapped Kubernetes (Rancher RKE2) environments while meeting strict SLAs and operational requirements.
• Maintain scalable, resilient, and secure Kubernetes platforms including ingress controllers, storage layers, and stateful workloads.
• Automate deployments and operational processes using Python, Go, Bash, Terraform, Bicep, and Ansible.
• Implement and manage GitOps workflows using ArgoCD and Kustomize across cloud and on-premises environments.
• Operate and optimize CI/CD pipelines using Azure DevOps and GitHub Actions.
• Manage container supply chains for connected and disconnected environments, including private registry mirroring and image scanning.
• Monitor infrastructure and application performance using Azure Monitor, Prometheus, Grafana, and OpenTelemetry.
• Proactively identify, troubleshoot, and resolve platform and application issues to minimize service disruption.
• Lead incident response activities, root cause analysis, and post-incident reviews while driving permanent corrective actions.
• Develop and enforce operational best practices related to reliability, security, compliance, and platform governance.
• Collaborate with development, platform, infrastructure, and security teams to improve system architecture and operational maturity.
• Participate in on-call rotations supporting critical production systems.
• Utilize ITSM processes and tools for incident, problem, and change management.
• Support Agile, Scrum, and ITIL-aligned operational practices and assist with audit and compliance requirements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 10 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Strong expertise in Microsoft Azure cloud environments, networking, and security.
• Hands-on experience with:

• Azure Kubernetes Service (AKS)

• Rancher RKE2 or equivalent air-gapped Kubernetes platforms
• Docker and Kubernetes ecosystem technologies
• Strong scripting and automation experience using:
• Python
• Go
• Bash
• Strong Infrastructure as Code (IaC) experience using:
• Terraform
• Bicep
• Ansible
• Experience with GitOps methodologies and tools including ArgoCD and Kustomize.
• Strong CI/CD pipeline experience using Azure DevOps and/or GitHub Actions.
• Experience with monitoring and observability tools including Azure Monitor, Prometheus, Grafana, and OpenTelemetry.
• Proven experience managing production incidents, troubleshooting distributed systems, and performing root cause analysis.
• Strong understanding of high-availability systems, operational resilience, and enterprise security practices.
• Excellent communication, stakeholder management, and collaboration skills.

Preferred Skills

• Experience supporting air-gapped or highly regulated enterprise environments.
• Knowledge of container security, image scanning, and private registry management.
• Familiarity with enterprise compliance and audit processes.
• Experience working in Agile, Scrum, and ITIL-based operational environments.
• Exposure to large-scale enterprise modernization or cloud transformation programs.