Site Reliability Engineer

Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.

Build and improve tools to keep our platform resilient and performant.

Ensure we never fail for the same reason twice.

Go on-call and respond to automated alerts and execute playbooks.

Directly impact production systems underpinning commerce for millions of merchants, who generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platform.

Identify gaps in our processes and build or improve tools to support incident management.

Develop production tooling and services to improve our platform’s resilience.

Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems.

Craft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward.

Still interested? Great! To match you with the SRE role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple roles.

At Shopify, we pride ourselves on moving quickly—not just in shipping, but in our hiring process as well. If you're ready to apply, please be prepared to interview with us within the week. Our goal is to complete the entire interview loop within 30 days. You will be expected to complete a live pair programming session, come prepared with your own IDE.

This role requires on-call work

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

Care deeply about what you do and about making commerce better for everyone

Excel by seeking professional and personal hypergrowth

Keep up with an unrelenting pace (the week, not the quarter)

Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change

Bring critical thought and opinion

Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do

Embrace differences and disagreement to get shit done and move forward

Work digital-first for your daily work

We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.