Shift Technician
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Key skills for this role
Role Overview
• Report to the Duty Engineer / Engineering Supervisor on shift activities, outstanding issues, work orders, equipment status and incidents.
• Take ownership of electrical maintenance during the assigned shift, including troubleshooting, corrective repairs, inspections and preventive maintenance.
• Respond promptly to guest room, public area, back-of-house and engineering maintenance requests and restore equipment to safe operating condition with minimum disruption to hotel operations.
• Carry out fault finding and troubleshooting of electrical distribution, lighting, power, controls, sockets, switches, dimmers, LV systems, motors, pumps and associated electrical equipment.
• Inspect and maintain electrical panels, DBs, MCCs, isolators, breakers, contactors, relays, emergency lighting and other electrical installations.
• Read and interpret electrical drawings, single-line diagrams, schematics, control drawings, equipment manuals and building services drawings.
• Carry out safe electrical isolation and reinstatement in accordance with hotel procedures, permits and applicable safety requirements.
• Perform planned preventive maintenance and corrective maintenance and ensure work orders and maintenance records are accurately updated.
• Support the operation and basic troubleshooting of BMS, GRMS, lighting controls, access/control interfaces and other low-voltage building systems within the technician's competence.
• Perform basic general maintenance duties outside the electrical specialty, including plumbing, HVAC/FCU checks, pumps, sanitary fixtures, carpentry, painting, silicone/grouting and other minor building repairs.
• Support other engineering disciplines and team members when required, while maintaining electrical responsibilities as the primary specialty.
• Attend emergency breakdowns, alarms and operational incidents during the shift; make the area safe, take immediate corrective action within competence and escalate specialist requirements without delay.
• Support fire and life-safety systems checks, emergency procedures and drills as assigned, without undertaking specialist life-safety works unless appropriately trained/authorized.
• Maintain good housekeeping, safe work practices, tools and work areas, especially when working in guest-facing locations.
• Ensure adequate availability and proper use of tools, spare parts and materials; report shortages or defective tools/equipment.
• Communicate professionally with guests and hotel colleagues and protect guest privacy when working in occupied rooms.
• Work closely with Security, Housekeeping, Front Office and other departments to coordinate maintenance activities and minimize guest impact.
• Report recurring defects, abnormal equipment conditions, major failures and works requiring specialist contractor/vendor intervention.
• Attend departmental meetings, technical training, safety training and other sessions required by the Engineering Department.
• Carry out any other reasonable engineering or maintenance duties assigned by the Duty Engineer / Engineering Supervisor.
Key Skills for This Role
Full Job Posting
Company Description
Hyde presents itself as a brand focused on discovery, human connection, and personal guest experiences.
Job Description
- Report shift activities, outstanding issues, work orders, equipment status, and incidents to engineering supervisors.
- Own electrical maintenance, troubleshooting, repairs, inspections, and preventive maintenance during the assigned shift.
- Respond to maintenance requests in guest rooms, public areas, back-of-house areas, and engineering spaces.
- Troubleshoot and maintain LV systems, electrical distribution, lighting, controls, motors, pumps, panels, and related installations.
- Read electrical drawings, schematics, manuals, and building services drawings.
- Perform safe electrical isolation and reinstatement in accordance with procedures, permits, and safety requirements.
- Update work orders and maintenance records accurately.
- Support BMS, GRMS, lighting controls, access control interfaces, and other low-voltage systems within competence.
- Perform basic general maintenance including plumbing, HVAC, carpentry, painting, sealing, grouting, and minor building repairs.
- Attend emergency breakdowns, alarms, incidents, and assigned fire and life-safety checks.
- Maintain housekeeping, safe work practices, tools, spare parts, guest privacy, and professional communication.
Qualifications
- Minimum two-year diploma or technical diploma in electrical engineering, electrical technology, or a closely related electrical trade qualification.
- A recognized electrician trade certification of equivalent level may be accepted.
- Experience in luxury hotels, commercial buildings, hospitals, or complex facilities is preferred.
- Experience in shift-based engineering operations and guest-related maintenance requests is preferred.
- Hands-on experience with LV electrical systems, electrical controls, preventive maintenance, and fault finding is essential.
- Good spoken and written English is mandatory.
- Clear communication, troubleshooting, problem-solving, teamwork, independence, and a service-oriented approach are required.
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