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ServiceNow Senior Technical Consultant - ITOM
thinkahead
Remote, USA
Full-time
Remote
Discovered 3 weeks ago
ServiceNowITOMServiceNow platform developmentProject managementLeadershipCommunication
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ServiceNowITOMServiceNow platform development
Role Overview
AHEAD builds platforms for digital business, focusing on cloud infrastructure, automation, and analytics.
Key Skills for This Role
ServiceNowITOMServiceNow platform developmentProject managementLeadershipCommunication
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About AHEAD
AHEAD builds platforms for digital business, focusing on cloud infrastructure, automation, and analytics.
Responsibilities
- Lead project teams to deploy solutions on the ServiceNow platform
- Lead complex programs of multiple resources
- Lead the architecture and design of complex solutions
- Lead the creation of written deliverables
- Lead client demos and working sessions
- Lead integration design sessions
- Lead client workshops as process and technical expert
- Escalation point for project team
- Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches
- Obtain and maintain certifications with associated qualifications
- Maintain expert level certifications
- Identify and communicate opportunities
Qualifications
- Subject matter expert on a ServiceNow platform (ITOM preferred)
- Expert knowledge on at least two process areas within the ServiceNow platform
- Expert level development skills on the ServiceNow platform
- Recognized expertise in own area within the organization
- Demonstrate deep expertise across multiple technologies
- Able to articulate trade-offs between architecture approaches
- Strong skills integrating ServiceNow with third party tools
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