ServiceNow Principal Technical Consultant
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Key skills for this role
Key Skills for This Role
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We Are
An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
A virtual team throughout the United States with headquarters in Virginia
Devoted to doing the right thing for our clients and team by leading with a human-first culture
An experienced team of consultants who are dedicated to having fun and adding value
Open minded and always welcoming new ideas and approaches
You Are
A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)
Packing at least 6 years of ServiceNow architecture, development, and integration experience
Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Boostrap, AngularJS)
Client-centric with strong communication and presentation skills
Passionate about doing the right thing, no matter how many times it takes
An adventurer who wouldn’t mind traveling up to 20% of the time
What You’ll Do
Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions
Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)
Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients
Be responsible for all technical deliverables related to ServiceNow architecture and implementation
Develop a keen understanding of the solutions we implement and our customer’s business
Support business development and pre-sales activities as the technical lead / architect
Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product
Be an expert in ServiceNow best practices and the products we implement
Stay up to date with the latest ServiceNow versions and features
What We Offer
- A family first culture with unlimited PTO after the first year
- Health benefits with free coverage for you and competitive rates for your family
- 401k and a variety of other benefits
- An investment in your continued growth and development with training opportunities and certifications
- The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world
About Servos
ServiceNow implementation and digital transformation for the public sector.
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