ServiceNow Platform Engineer - Insurance Smart Apps

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

7+ years of experience in IT, software engineering, platform engineering, or a related technology discipline.

3+ years of hands-on experience administering and/or engineering the ServiceNow platform.

Strong experience with ServiceNow platform administration, configuration, troubleshooting, and operational support.

Experience with ServiceNow upgrades, patches, cloning, releases, instance management, and platform maintenance.

Strong understanding of ServiceNow security, roles, ACLs, users, groups, system properties, and platform configuration.

Hands-on experience with JavaScript and ServiceNow scripting.

Experience with ServiceNow development components such as Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and/or related platform capabilities.

Experience developing and troubleshooting REST and SOAP integrations and working with APIs.

Experience with MID Servers and enterprise system integrations.

Strong troubleshooting, debugging, analytical, and problem-solving skills.

Experience working with ITSM processes and enterprise technology environments.

Strong written and verbal communication skills with the ability to collaborate effectively across technical and business teams.

Ability to manage multiple priorities and work effectively in a fast-paced enterprise environment.

ServiceNow Certified System Administrator (CSA).

ServiceNow Certified Application Developer (CAD) or other relevant ServiceNow certifications.

Experience with additional ServiceNow modules beyond core ITSM.

Experience with ServiceNow IntegrationHub, Flow Designer, or advanced automation capabilities.

Experience with cloud platforms and enterprise infrastructure technologies.

Experience with DevOps, CI/CD, source control, or automated deployment practices.

Experience with performance optimization, platform governance, and enterprise ServiceNow architecture.

Advanced degree in Computer Science, Information Technology, Engineering, or a related discipline.

Experience providing technical leadership or mentoring to other engineers and administrators.

A platform engineering mindset focused on reliability, scalability, security, and continuous improvement.

The ability to move comfortably between platform administration, troubleshooting, automation, and development.

Strong ownership of technical problems from investigation through resolution.

A collaborative approach to working with engineers, architects, security professionals, application teams, and business stakeholders.

A passion for automation and finding practical ways to eliminate repetitive operational work.

The ability to translate complex technical requirements into reliable, maintainable ServiceNow solutions.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

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