eightfold
ServiceNow Engineer
National Australia Bank
Gurugram, IND
Full-time
Senior · 8+ years experience
Onsite
Discovered 1 weeks ago
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- It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
- Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
- NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
- At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Your New Role
Certified system admin for ServiceNow Platform: This role supports the entire ServiceNow Platform housing multiple modules and also provides support towards integration, workflow and automation between ServiceNow & multiple other systems and services..
Support, maintain and improve solution developed in ServiceNow Platform & underlying infrastructure such as Integration/MID servers
Write well designed & high-quality testable code as part of breakfix solutions or minor enhancements
Patch deployment including AWS & Azure MID Server patching, Plugin upgrades, City upgrades
Produce specifications as part of problem solving and determine operational feasibility
Creating, responding to and troubleshooting ServiceNow Hi Cases via Case portal/working with ServiceNow Support Engineers during/after business hours as per requirements
Support API integration, Connector based integrations . Archiving, purging, platform capacity metrics tracking, reporting and management of overall capacity via archiving and purging solutions
Deploy programs/Update sets in ServiceNow environments . Support business processes via data query, analysis and adhoc report developments using Performance Analytics
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