Customer Advisor - Thursday Island, QLD

Are empowered to make a positive difference for customers and communities

Given the opportunity to learn, grow and achieve.

Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

Support NAB’s Thursday Island branch by being the first point of contact for our customers; putting them at the centre of everything you do.

Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions

Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers

A team player with a keen eye for detail ensuring every, transaction is efficient and accurate

Customer centric thinking and an appreciation for inclusion and the diversity of our customers

Join our team in this role within the hours 8:45am – 4:15pm, Monday, Wednesday and 9:15am - 4:15pm Tuesday, Thursday and Friday.

All new Customer Advisors will benefit from NAB’s tailored career development programs , upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances

Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.

Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perks visit our website.

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

If you think this role is the right fit for you, we would love to hear from you.

Unsolicited CVs from agencies will not be accepted.