ServiceNow Architect at Geospatial And Cloud Analytics Inc — Norfolk, USA | Base Career

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Interfaces with the user(s) and all other stakeholders in order to determine their needs.
Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule.
Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.
Designs and develops solutions to applications problems, system administration issues, or network concerns.
Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system.
Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules.
Serve as the technical SME for: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Security Operations (SecOps) Strategic Portfolio Management (SPM) Integrated Risk Management (IRM) App Engine & Automation Engine CMDB and CSDM

CMDB and CSDM
Design and oversee integrations using Integration Hub, REST APIs, and custom spokes.
Lead platform governance, ensuring alignment with best practices and federal security standards.
Guide developers and administrators on technical design, configuration, and implementation.
Produce and maintain technical design documentation, architectural diagrams, and configuration standards.
Work closely with Program Managers, Product Owners, and Stakeholders to support roadmap planning, backlog refinement, and solution delivery.
Engage with business stakeholders to gather and translate requirements into architectural blueprints and actionable solutions.
Provide SME‑level support on network infrastructure and network hardware.
Implement, administer, and troubleshoot network infrastructure devices.
Create accurate network diagrams and documentation for design and planning.

ServiceNow Architect