Rapid Response Team Lead

• Education: Bachelor’s degree in Information Systems, Computer Science, Business Management, or related field
• Clearance: Active TS/SCI required
• Experience:
• 3+ years leading project teams in a DoD IT operational environment
• 3+ years of experience in time-sensitive service delivery, preferably in transport/network operations
• Demonstrated ability to manage cross-functional response teams and communicate with senior stakeholders
• Experience in VIP support and DoD executive communications setups is strongly preferred
• Certifications:
• Project Management Professional (PMP) required
• IAT Level II certification (e.g., Security+, CCNA Security, or equivalent)

• Ability to prioritize and execute under pressure with minimal oversight
• Experience with incident tracking systems (e.g., Remedy, ServiceNow)
• Familiarity with JNOSC or similar NOC operations
• Strong understanding of DISA/DOD IT policies, SLAs, and escalation procedures

GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts.

GCA is pleased to offer a competitive benefits package to all full-time employees.

Below is a brief overview of our benefits package.

• Competitive Compensation
• Paid Time off includes 10 federal holidays and 15 additional days.
• Bereavement Leave
• Parental Leave
• PTO Cash out
• Company Paid STD and LTD
• Life and AD&D Insurance
• 70% employer paid Medical, Prescription, Dental, and Vision Coverage
• 401k Savings and company match
• Employee referral program

At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility.

As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity.

We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.