Service Technician

What you will do

• Servicing and maintenance on automatic door systems.
• Complete service reports, customer documentation and inventory transactions using an iPad.
• Manage vehicle stock and maintain accurate records.
• Deliver exceptional customer service while representing dormakaba onsite.
• Work safely and in accordance with company procedures and compliance requirements.
• Collaborate with fellow technicians, schedulers and field managers to deliver outcomes.
• What we require
• Current Australian Driver's Licence.
• Strong customer service and communication skills.
• Mechanical aptitude and basic electrical understanding.
• Confidence using tablets, mobile technology and digital systems.
• A safety-first mindset and strong attention to detail.
• Police Check
• What we prefer
• Mechanical or electrical trade experience or
• Working at Heights, EWP, Scissor Lift or Forklift- or willingness to acquire
• Working With Children Check. – or willingness to acquire
• What we offer
• Fully Maintained Company Vehicle, Mobile Phone, iPad
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more
• Who we are
• We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
• With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
• At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.