Service Technician - Edmonton

Responding promptly to service requests

Following through on commitments to customers and internal colleagues

Listening to customer issues

Communicating client service information with the Sales Representatives and the Service Coordinators

Completing work orders

Maintaining appropriate tools, supplies and parts within vehicle

Documenting equipment issues and completed repairs

Diagnosing equipment issues and arranging for required parts, supplies or tools

Communicating equipment issues and recommended repairs to the customers

Adjusting, repairing or calibrating equipment based on manufacturer’s specifications

Following through on maintenance contracts

Providing follow up support within committed timelines

Verifying equipment is set to manufacturer’s specifications

Selling maintenance contracts

Reporting incidents, injuries or near misses

Conducting oneself in accordance with Sinclair’s policies

Participating in ongoing educational programs